Salary Job Openings

Customer Service Rep

Lincare Inc.
Thief River Falls, MN Full Time
POSTED ON 3/9/2024 CLOSED ON 4/7/2024

Job Posting for Customer Service Rep at Lincare Inc.

  • work directly with medical professionals and physicians to facilitate patient care
  • advocate for and work in lockstep with chronic patients
  • work for an organization that rewards success and fosters a culture of promotion

Job Responsibilities include:

  • provide outcome-based solutions for our physician referral sources and existing patient population
  • Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
  • Prepare and analyze the billing and setup paperwork for patient services
  • Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
  • Recommend potential products or services to management by collecting patient information and analyzing customer needs
  • Actively participate in the training of new customer service and sales personnel

#CSR

Requirements:
  • High school diploma or GED preferred
  • Proven work experience required
  • Ability to learn and apply market and product information, as well as patient billing and insurance requirements
  • Multitasking capabilities
  • Computer and technological literacy
  • Positive and professional personal image

Physical Demands:

This employee must occasionally lift and/or move up to 25 pounds.

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Salary.com Estimation for Customer Service Rep in Thief River Falls, MN
$36,534 to $50,811
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