What are the responsibilities and job description for the AVP, Talent Operations (Remote) position at Lincoln Financial?
Alternate Locations: US All Regions; Work from Home
Work Arrangement: Work from Home
Relocation assistance:: is not available for this opportunity.
Pay Range: $111,500-$241,500
Bonus Potential: 20%
Requisition #: 68986
The Role at a Glance
This person will provide strategic leadership and direction enabling the achievement of business objectives through the development and delivery of best-in-class scalable processes. Through innovative solutions, strong partnerships, and collaboration this person will also achieve operational excellence, with various center of excellences, enabling the achievement of strategic and tactical business objectives.
What you'll be doing:
- Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future strategies.
- Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
- Identifies and directs strategic process improvements that significantly reduce workloads or improve quality across the team, department and/or business unit for assigned area(s) of responsibility.
- Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development of talent.
- Provides strategic leadership and direction to continually improve the capability and results for their assigned area(s) of responsibility.
- Translates department strategy, capacity, and demand into an integrated operations project roadmap with key performance indicators while ensuring the project portfolio is managed effectively.
- Informs senior leadership of recruiting successes and challenges and advises on innovative solutions and recruiting strategy.
- Reduces risk and protects the company’s reputation and brand image by prioritizing regulatory compliance, data integrity, and audits in its recruiting practices.
- Directs/conducts analyses, identifying opportunities to drive recruiting, talent, and operational excellence towards enhanced performance.
- Leads, develops, and coaches team members on day-to-day responsibilities, activities, performance, and strategies while guiding the team through a high-volume recruiting environment.
- Directs and implements key initiatives and processes stemming from continuous improvement including training.
- Oversees pre-employment background and drug screen vendors and provides oversight to team members to ensure consistent administration of these processes.
- Provides direction and guidance while overseeing the candidate and new hire onboarding process to ensure consistency in Lincoln Financial Group’s policies and practices.
- Leads and/or supports operational and financial activities including processes, systems, compliance, reporting, budget planning / management and enterprise recruitment spend.
- Participates in the development and delivery of comprehensive reporting and metrics that provide timely and valuable information and that support our goals and deliverables.
- Partners with internal stakeholders to identify trends and leverage knowledge, data, and competitive intelligence to develop customized/robust recruiting operations function and reporting.
- Researches cutting-edge technologies; reviews and assesses new tools and systems and makes recommendations.
- Maintains and facilitates relationships with vendors that are being utilized to support the Recruiting function.
- Acts as a key interface with vendors across Recruiting, Organizational leadership, and Employee Experience and conducts annual vendor assessments to ensure SLAs are being met as agreed upon.
- Partners with internal stakeholders regarding recruiting vendor contract negotiations, vendor management, and quality assurance.
- Leads projects and activities for the departments within the talent function focused on process improvement, efficiency optimization and innovation through enabling technology.
What we're looking for:
Must haves:
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
- 10 Years experience in Human Resource Program Management, Continuous Improvement, or Change Management including 3 years of experience leading project teams through all phases of project lifecycle. (Required)
- 3 Years managerial, supervisory, and/or demonstrated leadership experience including influencing critical stakeholder experience. (Required)
Nice-to-haves:
- Demonstrated ability to identify, develop and implement processes improvements.
- Demonstrated ability to successfully hire, retain, develop and coach staff via a culture of real-time performance feedback, with ability to build both technical and leadership skills.
- Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches.
- Demonstrates strong interpersonal skills with a collaborative style.
- Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
- Finds common ground and can gain collaboration among senior management, colleagues and peers; can influence outcomes without directing or commanding.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Successfully completes regulatory and job training requirements.
- Advanced knowledge of program management including driving, implementing, execution and follow-through.
- Advanced analytical skills, including the ability to extract and evaluate complex data and identify areas for further analysis.
What’s it like to work here?
At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
What’s in it for YOU:
- A clearly defined career framework to help you successfully manage your career
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
- Effective productivity/technology tools and training
Work Arrangement
Work from Home : Employees will work fully from home. Their job will not require the employee to come into the office, unless for special circumstances.
Lincoln will evaluate the following when setting the successful candidate's wage rate:
- Prior work or industry experience.
- Education level to the extent education is relevant to the position.
- Unique skills
About The Company
Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.
Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.
Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.
Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.
Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.
Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook, Twitter, LinkedIn, and Instagram. Sign up for email alerts at http://newsroom.lfg.com
Be Aware of Fraudulent Recruiting Activities
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.
Additional Information
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.
Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.
This Employer Participates in E-Verify. See the E-Verify notices.
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Nearest Major Market: Philadelphia
Salary : $111,500 - $241,500
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