Data Center Services Manager - In Office Greensboro, NC

Lincoln Financial
Greensboro, NC Full Time
POSTED ON 4/12/2024

Date: Apr 9, 2024

Primary Location: Greensboro, NC, US

Company: Lincoln Financial

Alternate Locations: Greensboro, NC (North Carolina)

Work Arrangement:
In Office : Employees will work in a Lincoln office with a designated workspace.

Relocation assistance: is not available for this opportunity.

Requisition #: 72902

The Role at a Glance

This position will manage a team and processes for their assigned area(s) of Information Technology (IT) infrastructure responsibility (Data Center Services). They will plan, organize, and manage operations to ensure the stable operation of the organization's IT infrastructure including network infrastructure, server applications, software, data communications, and telecommunications systems.

What you'll be doing

  • Manages the configuration, installation, and maintenance of computer systems hardware/software and infrastructure upgrades including hardware replacement, decommission, and consolidation.
  • Oversees the resolution of operational issues and communicates status to impacted customers and management.
  • Analyzes potential impacts of software functionality and/or changes across multiple systems, platforms, and/or applications.
  • Develops and implements Disaster Recovery and Business Continuity procedures ensuring regulatory compliance.
  • Ensures deployments, releases and maintenance work is delivered on time and under budget.
  • Monitors and manages power and cooling systems to maximize efficiency and minimize energy consumption.
  • Ensures the reliability, efficiency and security of our data centers and colocation facilities.
  • Builds relationships and partners with various Information Technology teams.
  • Communicates in a timely and appropriate manner to management and other stakeholders regarding delivery of IT infrastructure services, planned and unplanned system outages.
  • Serves as an escalation point for major incidents.
  • Establishes and implements individual and team priorities, performance goals and objectives to ensure completion of responsibility for his/her assigned area(s) of responsibility.
  • Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development of talent.
  • Develops and maintains standard operating procedures (SOPs), Standards, and Policies.
  • May oversee and manage vendor relationships and processes to coordinate activities and ensure compliance of statement of work.
  • May develop and manage budget/expenses for his/her assigned area(s) of responsibility.
#DICE
What we’re looking for

  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Computer Science, Computer Information Systems, Information Systems, Information Technology, Engineering or Business Administration (Minimum Required).
  • 5 Years experience in IT infrastructure administration that directly aligns with the specific responsibilities for this position, including 2 years of managerial, supervisory, and/or demonstrated leadership experience (Required).

What’s it like to work here?
At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:
  • A clearly defined career framework to help you successfully manage your career
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
  • Effective productivity/technology tools and training

Pay Range: $67,000 - $120,700

Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company
Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook, X, LinkedIn, and Instagram. For the latest company news, visit our newsroom.

Be Aware of Fraudulent Recruiting Activities
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

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