YOUTH COUNSELOR SUPERVISOR

Program Overview

Lincoln Hall’s Family Reunification Program (FRP) is located on a 450-acre campus in Westchester County, NY, approximately 45 minutes north of New York City. The FRP provides temporary shelter services to unaccompanied children until they can be safely reunified with sponsors in the United States. While in our care, the children receive a host of services, including: clinical, case management, medical, nutritional, recreational, religious, and educational services, all aimed at supporting the child’s physical, mental, behavioral, and emotional well-being.

Job Description – Cottage Supervisor

The Cottage supervisor, under the direct supervision of the designated administrator, will be responsible for all elements of residential services while the child is in care. The Cottage Supervisor is responsible for administrative oversight, training, and supervision of Youth Care Workers (YCWs) in the cottages as well as on campus and when in the community.

Responsibilities

With oversight and consultation with program senior program leadership, the Cottage Supervisor is responsible to lead their staff in developing and maintaining a safe, structured, and therapeutic living environment for the children in shelter care. The Cottage Supervisor is to identify and master leadership tasks that will exemplify the agency’s values, supporting all aspects of the program and the delivery of quality services. The Cottage Supervisor must use sound, independent judgment in maintaining efficient daily operations within the cottage to ensure compliance with all federal and state regulations.

Essential Functions:

• Oversee the daily operations of the cottages, ensuring that all policies and procedures are followed to maintain safety and regulatory compliance.
• Manage and support Youth Care Workers by providing training, conducting performance evaluations, and addressing any issues or conflicts that arise.
• Coordinate with other internal departments to facilitate medical, social, educational, and other necessary services for the children in care.
• Develop and implement enriching residential programs and activities designed to enhance the quality of life, promote positive behavior, as well as the acculturation of the children in our care.
• Coordinating with other agency departments to facilitate intakes and the release of children to their approved sponsors.
• Maintain accurate and confidential records, documenting all relevant information, incidents, and progress notes in compliance agency and regulatory requirements.
• Conduct daily physical plant inspections of the cottages to identify maintenance and repair needs, ensuring a safe, clean and comfortable living environment for the children in care.

Job Type: Full-time

Salary: $62,500

Qualifications:

• Must be Bilingual (English and Spanish; spoken and written)
• Bachelor’s degree in social work, psychology, education, or related field preferred. Lincoln Hall will consider candidates enrolled in a degree-granting program
• Minimum of three years’ work experience in a residential child care setting, at least two years at a supervisory level. Superior management practices, ability to maintain confidentiality, effective administrative skills, strong communication skills, understanding cultural diversity, and ability to explain and ensure staff adherence to policy and procedure, both at the agency and federal levels.
• Must be able to effectively interact with and integrate with all agency departments
• Valid NYS Driver’s License

Skills Required:

• Effective communication
• Collaborative; strong teamwork and team building ability
• Organized and attention to detail
• Mature; role model for adolescent boys
• Computer and other technology proficiency
• Innovative, energetic, and the ability to solve problems as they arise
• Must be discreet and provide a high level of confidentiality

Lincoln Hall offers salaries commensurate with experience, as well as competitive benefits and paid time off.

Lincoln Hall believes in the importance of being a diverse, equitable, and inclusive organization that enables our children and staff to thrive. We are committed to building a talented team that reflects the diverse backgrounds and experiences of the children in our care.

As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, disability, or any other protected category.