Area Service Manager

We are looking for a skilled Area Service Manager to provide leadership and management oversight for the Mobile Engineers in the Greater Washington, DC area. The Area Service Manager will ensure that all procedures and protocols are adhered to during the delivery of services affecting building systems and environments. This role will maintain a regional view of the day-to-day Engineering operations for the assigned region and will manage engineering operations to align with the goals determined by Lincoln Property Company.

Responsibilities:

• Supervise and direct the Mobile Engineers in cooperation with the Engineering Services platform resources as applicable. The platform resources shall be part of a matrix management structure.
• Serve as a subject matter expert supporting the Mobile Engineers.
• Recommend and provide cost/benefit analysis for repairs and improvements (expense and capital) for inclusion in the annual budget, or multi-year capital plans, as required.
• Management duties also include: employee hire, appraisals, and recognition; recommending salary, promotional, disciplinary, termination, and other personnel actions.
• Regular review of the maintenance, operation, and control of all major HVAC, electrical, plumbing, and related critical building systems.
• Provide for training and career development opportunities pursuant to expanding the capabilities of the Mobile engineering team in the areas of: personal safety; mechanical, electrical, and Fire/life safety systems operational proficiency; computer and documentation skills, etc.
• Maintain effective communication with all external and internal customers, including Clients, Property & Project management, and Engineering staff.

Desired Competency, Experience and Skills:

• 5 years direct experience in managing a mobile engineering team with experience in HVAC, Electrical, Plumbing, and operations.
• Excellent interpersonal and communication skills; ability to communicate well in both oral and written reports.
• High level of professionalism capable of: preparing detailed client reports, presenting at client meetings of various sizes, and in general representing the company and client well in all aspects of their role.
• Proficient in basic computer applications and software such as MS Office applications.
• Proficient at technical writing to support the team in the delivery of such services.