Technical Operations Manager

Line-X
Jacksonville, FL Full Time
POSTED ON 8/7/2022 CLOSED ON 8/25/2022

What are the responsibilities and job description for the Technical Operations Manager position at Line-X?

We are looking for a Technical Operations Manager to join our growing team. The ideal candidate will be someone with machine maintenance experience and a good understanding of plural component equipment service. Someone who wants to be a leader and work in a team environment is a must. In this role, you will be supporting our franchises on-site at various facilities within your region.

Key Responsibilities:

  • Provide on-site installation of new equipment and training for new franchises
  • Provide technical training on new processes, equipment, and chemical applications
  • On-site equipment operations and maintenance
  • Take calls from our Technical Hotline after hours and when necessary
  • Instruct, recommend, and demonstrate proper substrate preparation and supply written instruction
  • Communicate with Team members to ensure consistent information is being distributed
  • Manage all technical support needs within designated territory
  • Make scheduled routine visits to franchises within designated territory
  • Support other Technical Support Team Members when necessary
  • Make recommendations on new equipment

Knowledge, Skills and Abilities

  • Plural component equipment service and plural component application experience is a plus
  • Work effectively in a general business environment, with a focus on high levels of quality and customer service
  • Be detail-oriented, well-organized, and possess an attention to detail
  • Multi-task and work in a changing environment
  • Travel and drive in all regions across the southwestern US
  • Maintain a clear understanding of LINE-X technical requirements
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