IT Support Engineer

As an IT Support Engineer at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. For us lasting trusted relationships are everything, both with our teams and our clients. 

In this role you will: 

• Efficiently prioritise, manage and respond to helpdesk calls logged on the help desk system 

• Troubleshoot system problems, diagnosing and solving software faults and if required, refer hardware faults to third party providers 

• Collaborate with HR team to ensure account setup is completed for new hires and internal transfers, installing and configuring all necessary hardware, peripherals, operating systems and applications 

• Amend privileges and security permissions on an ongoing basis 

• Liaise with third party vendors for software/hardware installations, and where required, assign warranties on hardware to third parties 

• Support the wider business with ad hoc information requests such as those relating to data security and ICT policies 
   

We would love to hear from you if you: 

• Have a degree or 4-5 years’ comparable experience in an IT support role 

• Have experience working with Microsoft Desktop operating systems and knowledge of IOS and Android operating systems 

• Have previous application installation and configuration experience across numerous products such as MS Office, Adobe, Autodesk and Symantec 

• Have operational knowledge of MS Azure, Office 365, PowerShell, Avaya IP Office and knowledge of group policy concepts and methods 

• Are an excellent communicator verbally and in writing 

• Love a dynamic environment with the opportunity to manage your own priorities and deadlines 

• Thrive on building strong relationships with your team and clients through a shared purpose and sense of openness and fun 

About us

Linesight is a highly successful global project and cost management consultancy that keeps clients coming back. And for that we have our people to thank. You see we’re not like the others. We’re different. Unique. It’s our fresh thinking and focus on what matters that has led to our evolving. We are on a journey working in some of the most exciting innovative sectors with some of the world’s most prestigious companies delivering major projects that deliver a more sustainable built environment. We have an open culture and a flat structure where you can expect to be treated with genuine care, respect, and empathy. With Linesight, you can truly discover the power of team!

Diversity, inclusion and accessibility

Linesight is committed to transparent, equal opportunity employment practices. We are building a diverse and inclusive organisation, accessible to all, based on having a safe culture which enables all our people to be their true selves. We are a people business, and we understand that the more inclusive we are, the happier our people and better our work will be. We will ensure that individuals with disability are provided reasonable accommodation to participate in the application or recruitment process and are accommodated in the workplace. If you require assistance or accommodation of any kind, please mention this in your application, we would love to hear from you!