Assistant Property Manager (Multifamily)

Lion Real Estate Group is seeking an experienced Assistant Property Manager to join the team at our upcoming acquisition of a 225-unit multifamily apartment community located in Charlotte, North Carolina. 

(Recruiters/Agencies: Please do not respond to this ad.)

Lion Real Estate Group is a real estate investment firm founded in 2007 by Jeff Weller and Mory Barak. Lion Real Estate Group focuses on acquisition of value-add and opportunistic multifamily and creative office properties by leveraging its principals’ experience in order to create value for its investors through renovation, repositioning, better management and optimum capitalization of its properties. Lion has an entrepreneurial team that possesses a track record in the execution of sophisticated investment strategies and has been a part of more than $1.2 billion of joint venture, equity and mezzanine real estate transactions. The firm currently owns and operates 5,600 units across twenty-four multifamily properties located in the Los Angeles, Nashville, Dallas, Austin, and Atlanta areas.

Lion Real Estate Group - BENEFITS OFFERED:

• Medical Insurance (77% of employee/dependent premium paid by Lion)
• Dental Insurance (99% of employee premium paid by Lion)
• Vision Insurance (99% of employee premium paid by Lion)
• Voluntary Plans, including Life/AD&D, Accident, Critical Illness, Disability, Hospital Indemnity, and Pet Insurance
• Third-Party Dedicated Benefits Concierge (TouchCare)
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off Policies:
  • Vacation
  • Sick Leave
  • Bereavement Leave
  • Inclement Weather
  • Holidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Yom Kippur, Rosh Hashanah, Thanksgiving Day, Christmas Day)
• Paid Parental Leave
• Employee Assistance Program
• Perks and Rewards Program through Fond.com

Assistant Property Manager - JOB PURPOSE:
Works closely with property manager, tenants, and others to assist in overseeing all aspects of a property’s daily operations. This role requires regular communication with tenants to ensure on-time rent payments and proper adherence to lease agreements and is responsible for the accurate and timely completion of administrative processes and reports.

Assistant Property Manager - ESSENTIAL FUNCTIONS:

1. Assists Property Manager in ensuring and maintaining accurate, up-to-date records (including rent rolls, delinquency reports, rental status, move in & move out schedule, etc.), entering data into Yardi system, and submitting reports on timely basis
2. Assist supervisor in day to day operations on property
3. Maintains day-to-day communications with Supervisor
4. Reviews move-in, move out, and renewal documents and files for accuracy and compliance with company and government policies and ensures it is entered timely into Yardi
5. Ensures residents files are properly maintained
6. Ensures accuracy of all reports and ledgers in Yardi
7. Assists with various daily and month-end reports including collection of rent, administration of late fees, and delinquency
8. Maintains minimal delinquency rate at property through timely collection of rent and fees
9. Ensures outstanding resident balances are monitored and collected and that new cases are sent to collections agency in a timely fashion
10. Ensures timely submission of resident notices (3-day, legal, delinquency, small balance, etc.)
11. Ensures rent increases are being administered accurately and timely per property budgets
12. Oversees timely enforcement of evictions
13. Assists with monitoring resident satisfaction through follow-up calls, emails, or meetings to ensure a positive living experience
14. Processes receivables in Yardi and with bank in timely fashion while verifying accuracy of all deposits
15. Exercises sound judgment regarding property expenditures while maintaining knowledge of the best vendor for cost, quality and service
16. Helps to ensure the physical well-being and curb appeal of the apartment community.
17. Establishes and maintains the best possible occupancy of the apartment community and lease apartments as needed
18. Shows and demonstrates available apartments, including Open Houses, during business hours and weekends as needed
19. Assists in eliminating lost revenues due to vacancies by executing timely turnover and adhering to traditional and creative marketing protocols to lease apartments
20. Maintains annual fair housing certification (via Gracehill)
21. Maintains regular and consistent attendance according to required work schedule decided by the Company
22. Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times
23. Oversees the property in the absence of the Property Manager

Assistant Property Manager - REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communication skills. (English)
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Team player with excellent leadership skills
• Ability to work independently, prioritize duties, manage time efficiently, and multi-task.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software
• Proficient with Yardi or similar property management software

Assistant Property Manager - EDUCATION & EXPERIENCE:

• High School Diploma or equivalent
• 1 years multifamily property management experience
• Prior experience in Assistant Property Manager role highly preferred
• Must have valid driver’s license

*Posted pay range is negotiable.