Brokerage Specialist

Small, locally owned freight company is looking for support positions.

• Perform freight services, adhering to government and company regulations
• Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers
• Track and report shipment status of loads
• Book orders with carriers and assist in preparation for loading
• Provide current and prospective customers with shipping quotes
• Maintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportation
• Resolve freight discrepancies and keep relevant parties apprised
• Respond to customer concerns and queries in a timely, professional manner
• Manage multiple deliveries and process spot requests
• Develop new sales strategies to generate leads, improve business, and develop a sales pipeline
• Identify safe carriers for freight services, develop business relationships with carrier contacts, and negotiate pricing agreements and contracts
• Maintain positive, productive relationships with customers, and contact them, as appropriate, for new business opportunities or to offer special promotions and discounts
• Remain abreast of emerging market trends

• High school diploma or suitable equivalent
• Professional certification as a certified transportation broker preferred
• Established book of business preferred, but not required

• Two or more years of work experience in a similar role preferred
• Familiarity with brokerage firm operations, carrier management, and broker regulations
• Proficient in Microsoft Office and industry-specific software
• Strong attention to detail and excellent problem-solving abilities
• Outstanding interpersonal skills, with the ability to communicate effortlessly with customers, shippers, carriers, and dispatchers
• Exceptional negotiating skills
• Demonstrated ability to meet sales targets

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Benefits:

• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay

Experience:

• Logistics: 1 year (Preferred)
• Freight Brokers & Agents: 1 year (Preferred)

Work Location: One location