What are the responsibilities and job description for the Order Entry position at Lippert?
This position is primarily responsible for assisting in the flow of production.
Essential Functions
- Monitor and oversee all activities related to Order Entry ensuring all orders received by 2pm are entered same day. Must be able to train new team members and increase team engagement through onboarding and exemplifying core values. Must Verify order accuracy through regular audits. Leads are the main communication channel rolling out new processes and general information to their teammates. Must be able to handle conflict and break bottlenecks for team members, while driving toward daily goals.
- Must have strong systems knowledge as order entry on this team takes many forms, including manual, EDI, Magento web-based sales, as well as the ability to understand promotional deals and how to incorporate them into the order entry process. EDI setups are typically facilitated by the Order Entry Lead who works with both the LCI EDI team and the customer directly. Systems issues identified by the customer or LCI are typically handled through this role.
- Lead and participate in cross-functional meetings with other leaders and co-workers to foster a healthy and professional work environment and to execute new processes to add to efficiencies.
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Team Development is required to build upon a successful and growing department
- Train team members on product knowledge – historical and upcoming
- Train soft skills, including written and verbal communication
- Continuously model LCI core values in every transaction
- Must have strong systems knowledge to determine effectivity and flow from various system tools throughout the core team
- Must be able to handle conflict and work with other departments and directly with the sales team effectively
Competencies
- Communication Proficiency
- Organizational Skills
- Initiative
- Ability to Train Others
- Process Improvement
- Decision Making
- Time Management
- Friendly/Understanding
Supervisory Responsibility
This role does not have any supervisory responsibility upon hiring.
Physical Demands
Regularly type, mix of sitting and visiting team members, face to face communication, some travel to customers or other plants is required.
Position Type/Expected Hours of Work
Travel
No travel is expected for this position.
Required Education and Experience
Required Education and Experience
- Minimum of High School Diploma
- 2-5 Years Experience preferred
- Intermediate to Advanced Excel is preferred
- Strong systems understanding is needed
- Continuous Improvement experience is a plus
- Strong interpersonal skills necessary
Additional Eligibility Qualifications
None.
Work Authorization/Security Clearance
Must be able to pass EVerify.
AAP/EEO Statement
LCI provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Lippert’s strong commitment to equal employment opportunity requires a commitment by each individual team member. Compliance with the letter and spirit of this policy is required of all team members. Violations of this policy should be immediately reported to your leader or to any member of leadership. Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.
