Event Operations Supervisor

The Event Operations Supervisor (EOS) will supervise and participate in the physical set-up and strike of venues for meetings and events. The EOS should embody the team-player mentality, which involves being approachable, understanding and having the ability to thrive while working with all types of personalities. This also includes being positive and encouraging to ensure the best possible service and event atmosphere for our guests. The EOS will ensure equipment is in working order and properly maintained, and that the team has the tools and resources to be successful.

Job Related Skills:

• Desire to create exceptional experiences for guests and colleagues
• Always helpful, open-minded and optimistic
• Detail oriented
• Able to work in a fast-paced environment
• Strong communication skills
• Resourceful and adaptable in a variety of settings
• Experience using, or aptitude to learn, computer scheduling software: EMS experience strongly preferred
• Must be available to work a varying schedule, including overnights, weekends, and holidays
• Able to push, pull and lift moderate to heavy weight consistently throughout the shift

Typical Duties & Responsibilities:

• Ensure accurate setup and strike of all venues for events
• Supervise and direct the work of the Event Operations Assistants (made up of temporary labor and student workers)
• Responsible for initiating and maintaining contact with each Event Manager or Coordinator to ensure that all setup tasks are completed in accordance with the established event timeline
• Inspect each venue prior to the event to ensure that both the client's needs are fulfilled and the department standards are met including necessary tasks assigned to the Event Operations Assistants
• Be prepared to respond to last minute requests from the client or the Event Manager or Coordinator
• Assist in training new team members
• Make repairs to event equipment and furniture; report safety or maintenance issues to Service Operations or Event Operations Manager
• Store equipment and materials neatly in proper areas
• Ensure all unused rooms are set to department’s standards
• When necessary, serve as on-site lead for Operations during events when needed (often during weekends and evenings)
• The above statements describe essential responsibilities and requirements, but are not an exhaustive list of duties that may be assigned

Typical Work Schedule: 40 hours per week

#CB

Education

• High School or better