Director of Research and Measurement

Join Liquid Agency as our new Director of Research and Measurement.

This is a remote position (must be based in the US). 

Are you an energetic leader with a vision for delivering powerful insights through research and data? Are you eager to apply your skills in a lively, collaborative environment? If so, you could be the perfect fit for Liquid Agency, a forward-thinking brand consultancy and activation company that's reimagining the future of brand, employee, and customer experiences.

At Liquid Agency, we're on the lookout for an approachable, strategic leader to head up our Research and Measurement team. This key role will oversee a brilliant group of researchers and analysts, providing the guidance and mentorship they need to deliver top-tier insights that support our clients' goals.

In this role, you'll get to:

• Craft and execute research methodologies that draw out critical insights on brand tracking, employee engagement, and customer experience.
• Analyze data using tools like Qualtrics to unravel trends, patterns, and correlations that illuminate our path forward.
• Craft compelling data narratives that make complex insights accessible and engaging for non-technical stakeholders.
• Design and manage KPIs and measurement frameworks to keep a pulse on the effectiveness of initiatives across brand, employee, and customer experiences.
• Collaborate closely with various teams within Liquid Agency to share insights, align objectives, and drive strategies.
• Manage crucial vendor relationships with platforms like Qualtrics, UserTesting, and Snowflake, ensuring our partners meet our needs and uphold our standards.

What we're looking for:

• A team leader who knows how to inspire, train, and nurture a group of talented researchers and analysts.
• A strategic thinker with a knack for spotting opportunities for ongoing research and measurement work that leads to new client engagements.
• A savvy communicator who can translate complex data into actionable insights and present them clearly to clients, stakeholders, and our executive team.
• An innovative mind who keeps a finger on the pulse of industry trends, emerging methodologies, and AI applications to keep us on the cutting edge.

What you bring:

• Education: Advanced degree in a related field such as Business, Marketing, Data Science, Statistics, or Psychology.
• Experience: A minimum of 10 years of experience in a similar role, ideally in a consultancy or agency setting.
• Leadership: Demonstrated experience leading and developing teams of researchers and/or analysts.
• Research skills: Proven ability to design, execute, and manage both qualitative and quantitative research projects.
• Data Analysis: Proficiency in statistical analysis tools and software, including but not limited to Qualtrics.
• Communication: Exceptional communication skills, with the ability to translate complex data into actionable insights for non-technical stakeholders.
• Vendor Management: Experience in managing vendor relationships, ideally with platforms such as Qualtrics, UserTesting, and Snowflake.
• Industry Knowledge: Familiarity with industry trends, emerging methodologies, and applications of AI in research and measurement.
• Collaboration: Proven ability to work collaboratively across different teams within an organization to achieve shared objectives.
• Strategic Thinking: Strong strategic thinking skills, with the ability to identify and develop opportunities for ongoing research and measurement work.
• Travel: Able to travel up to 40% as needed to support Liquid’s offices and clients.

Intrigued? Ready to apply your skills in an environment that’s as energetic and approachable as you are? Don't miss this opportunity to help shape the future of Liquid Agency and our clients. Apply today to join us as our new Director of Research and Measurement. Let's create extraordinary experiences together!