What are the responsibilities and job description for the Host/Server Assistant position at Little Coyote?
Little Coyote is the third restaurant concept by Chef Erik Niel in Chattanooga, TN. Our sister restaurants are Easy Bistro & Bar and Main Street Meats. This is a casual concept with smoked meats, fresh tortillas, & agave spirits. We are located in historic St. Elmo. We are a 139 seat restaurant located right across from the Incline Railway. As our company grows, we are always looking for candidates that have potential long term careers in our industry.
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or to bar seating
- Provide menus and assist guests with any questions or concerns regarding the menu
- Take and relay reservations or seating arrangements to the appropriate staff
- Answer phone calls and provide information about the restaurant services
- Maintain a clean and organized reception/host stand area
- Assist with guest inquiries and provide exceptional customer service
- Collaborate with the kitchen and waitstaff to ensure smooth operations
- Handle guest complaints or issues with professionalism and empathy
Requirements:
- Previous experience in food service or hospitality preferred
- Excellent customer service skills with a friendly and welcoming demeanor
- Strong communication skills, both verbal and written
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
- Knowledge of phone etiquette and guest relations
- Ability to work well in a team and collaborate with different departments
- Flexibility to work evenings and weekends as required
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or working conditions associated with the job.
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Weekly day range:
- Weekends as needed
Work Location: In person
Salary : $16 - $19