Director of Operations

Little Guys Movers is looking for a full-time Director of Operations to help lead our location in Wilmington, NC. The role of the Director of Operations is to assist with oversight of all operations, and to increase sales and success of the store. This position demands someone with an adventurous spirit, entrepreneurial backbone, and the tenacity to tackle the day and all the challenges it presents.

This isn’t a comfortable nine-to-five desk job ... it’s for someone that thrives in a non-corporate environment where you are encouraged to take ownership of our quest to be the best damned moving company and apply it to your day-to-day operations. Ideal candidates should have strong ties to the community as well as experience in customer service, sales and finance, and human resources. First and foremost - you must be good at managing people.

Responsibilities:

• Hire and develop an exceptional team
• Phone and onsite job estimating and sales
• Drive continual improvement and growth of the business
• Handle conflict and damage resolution
• Ensure compliance with all FMCSA guidelines
• Network locally with key organizations and persons to actively seek creative ways to participate as a good corporate citizen in community
• Assist crews in the field whenever necessary

Desired Skills and Experience:

Education/Experience:

• A minimum of 3 years of strong business, management, or other relevant experience is required (please include on resume)
• Degree is a plus

Skills/Knowledge/Abilities Required:

• Basic math / computer skills
• Must be able to lift 50 lbs
• Ability to lead, motivate, develop, and direct people (include examples of extracurricular leadership roles on resume, if applicable; e.g. Eagle Scout)
• Self-motivated, with strong decision-making capabilities
• Flexible, with good problem solving skills
• Dedication to excellent customer service, including tactful conflict resolution skills
• Commitment to Little Guys Movers core values

Please include your full resume with your application.

About this company:

Little Guys Movers is a privately owned moving business founded in 1992 with over 17 locations in 8 states, and plans to expand into other markets soon. We provide moving and packing services for local, long distance, corporate, and residential moves.

We are a strong brotherhood comprised of those with great will and conquer-all attitudes. We are a group of callous-handed life-lovers and masters of our craft. We are a company built on sweat, strong backs, and a simple philosophy: do the right thing by people, and you will be rewarded.

More than thirty years and 100,000 moves after we first began, LGM has maintained fierce loyalty to the values that got us here: integrity, commitment to customer service, and being actively involved in each community we’re a part of. Being a Little Guy means you’ll be a part of a thriving, dynamic business - our company has grown more than 20% per year over the last 4 years, and we’re not planning on slowing down anytime soon.

For more information on Little Guys Movers, visit www.littleguys.com.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Management Experience: 3 years (Preferred)
• Leadership Experience: 3 years (Preferred)

Work Location: In person

Salary : $1,000 - $45,000