Job Posting for Store Manager at Little Words Project
About the Role
We are looking for a responsible Store Manager to help oversee and operate our NEW Hilldale retail location. Our Store Manager will oversee the team and model best practices such as sharing the LWP brand story, providing personalized recommendations and guiding each customer through their shopping experience in-store. The Store Manager will lead the store team’s scheduling, people management, performance management, and talent acquisition. Additionally, this Store Manager will either have a special focus on leading the store's visual merchandising and inventory processes OR leading the store's marketing - dependent on candidate experience.
Core Responsibilities
Ownership of the location’s success and supervise and motivate staff to perform their best
Work with the Regional Manager to ensure the store team meets its efficiency and customer satisfaction goals
Manage in-store beading table appointments and parties
Facilitate in-store birthday parties and other special events
Fulfill in-store custom orders by beading bracelets and contacting customers when complete
Train, coach, and support new and existing Sales Associates
Navigate change and effectively guide others in the dynamic retail environment
Open and close the store independently
Manage the creation and distribution of store schedule (in partnership with the Regional Manager)
Lead the team for operational tasks such as inventory intake, visual merchandising, clienteling, and KPIs
Monitor and maintain store inventory and communicate product needs to the Regional Manager
Independently create and distribute the store schedule based on business needs and guest traffic
Performance management, including administration of development plans, performance reviews, constructive feedback, and performance improvements.
Collaborate with the Regional Manager to identify staffing needs and partake in the recruitment process
Proven experience in people management, preferably in a retail environment
Experience in attracting, developing, and motivating top talent
Experience in developing collaborative relationships and influencing teams
Manage conflict, lead, and hold others accountable
Must be able to work weekends and holidays
Passion for learning, sharing LWP's core values, including positivity and kindness
Salary.com Estimation for Store Manager in Madison, WI
$55,189 to $91,164
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