Slot technician

Overview

Why We Need Your Talents :

This Slot Technical Leadership position is responsible for assisting with the successful operation of the Technical Operations of the Slot Department.

This position is also responsible for ensuring the operational readiness, material conditioning and regulatory compliance of all VLT / Slot machines.

Coordinate the repair of machines, assemblies and support equipment on a daily basis to ensure maximum performance. Works with and manages the conversion, replacement, removal and / or adjustment of machines, working close with the OEM technicians and / or a third party contractor as directed by the Maryland Lottery & Gaming Control Agency.

Verifies and maintains consistency in the compliance of state laws, regulations and company internal policies and procedures with regard to the movement and maintenance of slot machines.

Responsibilities

Where You'll Make an Impact :

• Assists with managing the budget for the Slot Technical Department.
• Assists with maintaining required documentation of slot moves, maintenance and repair logs, and purchase orders and requisitions for slot machine parts and supplies.
• Manages house technicians as directed by Live! Slot Department and / or coordinates Service Technicians directed by Maryland Lottery & Gaming Control Agency in the performance of their duties.
• Responsible for creating / reviewing reports and statistical data for malfunctions or other problems and implementing appropriate maintenance and repair lists.
• Creates processes for investigating standard deviation, variance and other performance errors with slot machines.
• Review department’s financial data, operational performance and all other activities with Director of Slot Operations.
• Assists and work with the Slot Operations Managers / Supervisors to ensure maximum game availability and customer experience.
• Create managerial reports for executive review while providing recommendations for improved operations, service methodology and slot performance indicators to support the functions of analytical and forecasting requirements to improve revenue.
• Slot Machine performance as it relates to actual and theoretical hold, coin in, and handle pulls.
• Analyze and monitor slot machine performance relating to slot movements, new product, and denomination changes.
• Maintain the integrity of the slot master database and all slot equipment and related information.
• Other duties as assigned.

Skills to Help You Succeed :

• Ability to analyze and interpret department needs and results.
• Ability to read, write simple instructions and regulatory documents.
• Knowledge of hand tools and electronic testing devices.
• Ability to solve complex problems.
• Ability to perform assigned duties in an interruptive office under frequent time pressure.
• Broad variety of tasks and deadlines requires an irregular work schedule.
• Experience with slot accounting and player tracking systems preferred.
• Experience with multiple slot machine manufacturers and models, set up, communications and optioning preferred.
• Experience with AutoCAD and floor layout preferred.
• Experience with Excel and SQL.

Qualifications

Must-Haves :

• A four (4)-year degree in a related field or specific work experience to include :
• Minimum of Five (5) years of experience in Slot Technical Management preferred while electronics and maintenance of technical equipment, video game machines or other industry experience is considered.

Physical Requirements :

• Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• Standing 10%
• Walking 30%
• Sitting 60%
• Keyboarding 60%
• Use of going up and down 31 stairs multiple times per day and elevators.

What We Offer

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available.
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!

Life at Live!

• 24 / 7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

Last updated : 2024-02-23