Overview
Why We Need Your Talents:
Function (Scope and Main Purpose of Job)
The Steward Supervisor is charged with supervision of staff and processes to maintain control over all hotel/kitchen equipment, assuring proper cleaning and storage.
Responsibilities
Where You'll Make an Impact:
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities and Duties
- Supervision of staff to include interviewing, training, performance management, disciplinary counseling and conducting performance evaluations.
- Responsible for scheduling to assure staffing levels consistent with budget and at the level to enhance the Maryland Live Casino guest gaming experience.
- Responsible for controlling, issuing and inventory of all equipment used in the restaurant, banquet room, room service, and bars.
- Responsible for overseeing the cleaning and storage of all wares used in food and beverage.
- Schedule cleaning of kitchen and banquet storage and organizing inventory.
- Ensure the safety and security of all employees and guest.
- Other duties as assigned.
Working Conditions
24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.
Qualifications
Skills to Help You Succeed:
Educational Requirements
- A high school diploma or GED equivalent.
- Two (2) years’ experience in a hotel or high volume kitchen area.
- Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position.
Physical Requirements
- Must be able to walk extended distances during shifts.
- The team member is frequently (80%) required to stand; reach with hands and arms; stoop, kneel, and bend.
- The team member must occasionally (10%) lift and/or move up to 25 pounds.
What We Offer
Perks We Offer You:
- Comprehensive benefits program for full-time and part-time Team Members and their eligible dependents
- Onsite Wellness Clinic.
- Generous retirement savings options.
- Free uniforms and parking.
- Discounted meals.
- Service and Attendance bonuses.
- Tuition reimbursement.
- Advancement opportunity.
- Discounts on hotels, theme parks, travel, and more!
Life at Live!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.