HR Business Partner - Philadelphia

Why We Need Your Talents

This Human Resources Business Partner (HRBP) position is designed to positively impact Live! Casino & Hotel by streamlining HR processes, creating efficiencies between HR and operational departments, and enhancing employee relations. In addition, this arrangement will help identify, develop and groom Human Resource team members for career advancement.

Where You'll Make an Impact

• The HRBP will be expected to be a one-stop shop for most HR matters in the host department. The responsibilities will include
• Meet with managers to discuss issues on coaching and counseling of team members.
• Meet with team members to discuss issues with managers. 
• Manage, oversee, and ensure appropriate and progressive discipline is applied fairly among all team members.
• Investigate employee relations issues to coach management in appropriate disciplinary actions.
• Review and investigate grievances in Labor Relations process to allow management to respond appropriately.
• Review and critique Performance Reviews for content, assist with ratings and help managers craft constructive feedback to team members.
• Review exit interviews and summarize to assist management in Retention & Recognition strategies.
• Articulate/implement organizational and departmental changes to ensure buy in by team members.
• Represent management with Unemployment Insurance Claims information for requests and at hearings.
• Interview finalists for management roles for appropriate backgrounds to ensure capabilities are there.
• Review files to respond to Employment verification requests.
• Investigate, respond to, and/or route payroll questions and disputes.
• Meet with management to write job descriptions and communicate staffing requirements to recruiters.
• Coordinate, enter and manage employee file information (electronic and hard copy).
• Handle information requests and communications (emails & phone calls).
• Attend appropriate pre-shift and departmental meetings to represent company on philosophy and practices.
• Facilitate mediation meetings between managers and team members.
• Understand the operations: become subject matter expert (scheduling, SOP’s, training, challenges, etc.) 
• Strategic Partner:
  • Adjusting HR strategies to respond to changing need
  • Identifying new business strategies
  • Identifying talent issues before they affect the business
  • Developing the next generation of leaders
  • Prioritizing across HR needs
  • Identifying critical HR metrics
• Operations:
  • Assessing employee attitudes
  • Communicating organizational culture to team members
  • Communicating policies and procedures to team members
  • Ensuring HR programs are aligned with culture
  • Keeping the managers and team members updated on HR initiatives
  • Tracking trends in employee behavior
• Team Member Mediator:
  • Managing conflict between team members
  • Managing conflict between managers
  • Responding to organizational changes
  • Managing competing and complex personalities in the organization
  • Resolving political problems in the execution of department objectives
• Emergency Responder:
  • Quickly responding to complaints
  • Preparing for different situations
  • Quickly responding to line manager questions
  • Responding to team member needs
  • Responding to manager needs

Skills You'll Need to Succeed

• Must be proficient with all Microsoft software products
• Experience using Kronos Workforce preferred.
• The HRBP will need to show initiative and resilience in dealing with the items above. They will also need to show judgment in escalating matters up the HR chain of command, when appropriate.
• Ability to analyze and interpret operation results.
• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.
• Ability to work in an office environment.
• Ability to work in a high energy casino environment exposed to bright lights and noise.
• Ability to work in a smoking environment.

A Few Must Haves

• Five (5) to Seven (7) years of experience in human resources including generalist experience inclusive of staffing/recruitment, benefits administration, employee relations and training and development, or related field.
• Bachelor’s degree preferred in Human Resource Management or related field; PHR or SPHR preferred.  MS or MBA preferred.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available. 
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!

Physical Requirements

• Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• Sitting 70%
• Walking 25%
• Standing 5%
• Keyboarding  50%
• Use of going up and down 31 stairs multiple times per day and elevators
• 24/7 operation requiring extended hours and the ability and willingness meet the team members schedules when handling matters scheduling, team member relations and staffing. 

Life at Live!

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You may occasionally work in an environment where smoking is allowed.

*It is a condition of employment that all new hires who receive job offers after Dec 4, 2021 be fully vaccinated against COVID 19. (A booster shot is not required.). A copy of your COVID-19 Vaccination Record Card, or medical certification from your physician, will be required on your first day of employment. Live! Casino will make reasonable accommodations for disability or sincerely-held religious beliefs.