Family Services Manager

Live On Nebraska
Omaha, NE Full Time
POSTED ON 4/20/2024
Join our mission and help give the most precious gift of all...life!
 
Do you want to be an integral part of a leadership team that is an industry leader in saving lives through organ donation? Are you able to lead, inspire, and support a team of Donation and Family Advocates? Are you able to train and develop staff?
 
If so, we are looking for an energetic, positive, and skilled manager to join our leadership team.
 
Job Responsibilities:
  • Manage the daily operations of the Donation and Family Advocate staff. This includes hiring, training, scheduling, supervising, evaluating, and terminating.
  • Ensures department procedures are consistent with the highest ethical standards, UNOS, CMS, AOPO accreditation standards, and applicable state and federal laws.
  • Champions continuous performance improvement, making sure the team is always performing at its best. This includes data gathering and staff development training.
  • Creates and manages budgets, ensuring fiscal responsibility and excellence.
  • Serve as the empathetic and knowledgeable advocate for organ and tissue donation, offering support and direction to staff who are engaging with families during critical decision-making.
 
Schedule:
  • Primarily regular office daytime hours with a combination of office workdays and work-from-home workdays.
  • Provides occasional evening/weekend and on-site support as needed.
 
Requirements: 
  • Must have excellent interpersonal, critical thinking, and problem-solving skills.
  • Bachelor’s or Master’s degree in a healthcare related field preferred.
  • Minimum of 3-5 years of healthcare related experience.
  • Work experience related to crisis management, end-of-life situations, and grief.
  • Abide by the expectation of the Code of Conduct and uphold the Values: Passion, Ownership, Collaboration, Candor, Tenacity, Gratitude.
  • Promote a quality culture of excellence by actively engaging in quality assurance and continuous performance improvement activities while adhering to all policies, procedures, and work instructions.
  • Must maintain a valid driver’s license and personal auto insurance.

Live on Nebraska offers our team members a comprehensive and competitive benefits package, including insurance and retirement benefits and paid time off. We want team members to feel empowered and appreciated in the workplace. We strive to provide team members with an environment that fosters growth, satisfaction, and creativity.

Live on Nebraska is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

We encourage resumes to be uploaded online to: https://liveonnebraska.org/about-us/career-opportunities/?gnk=apply&gni=8a7887ac8c7f6022018cabd8f9af766a&gns=Betterteam

Salary.com Estimation for Family Services Manager in Omaha, NE
$90,570 to $120,620
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