Emergency Services Director
Job Posting for Emergency Services Director at Livingston HealthCare
JOB SUMMARY:
The Emergency Services Director is responsible for providing professional business management and oversight of daily operations of Livingston Health Care’s Emergency Department, Urgent Care, Emergency Preparedness, and Trauma Program.
The Emergency Services Director aids in the development and implementation strategic business plans and partners with the VP of Patient Care Services, the Emergency Department and Urgent Care Medical Directors, and department providers and staff to maintain the highest standards of patient care.
Schedule:
1.0FTE (40 hours)
Variable
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
- Responsible for 24/7 operations and management of Livingston Health Care’s Emergency Department (ED) and Urgent Care (UC) including providing professional business management, financial administration, development, and implementation of strategic business plans.
- Ultimate oversight of ED and UC personnel, which includes oversight of department supervisors and coordinators.
- Establishes and maintains policies, protocols, and guidelines to ensure adherence to professional standards as well as evidence-based practice.
- Purposefully conducts all aspects of the job in an ethical manner in support of LHC’s commitment to the Standards of Excellence in all areas of personal and professional activities.
- Lead and support quality and operational performance utilizing data driven measurement tools to ensure quality delivery of services and documentation of quality plan and quality actions taken.
- Support the process to measure and report on quality assurance activities and results.
- Advise and collaborate on issues related to clinical operations, quality improvement initiatives, survey, and regulatory compliance.
- Regularly round, identify, understand, and mobilize resources to address staff and individual concerns.
- Responsible for interviewing, hiring, orientation, on-boarding, and retention of staff. Demonstrates leadership through coaching, performance evaluations, corrective actions, and development opportunities. Motivates employees to achieve peak productivity and performance.
- Directly manage supervisors and staff. Work collaboratively to ensure best clinical practice and efficient patient flow, optimizing patient access and satisfaction.
- Ensure effective initial and ongoing training and education for ED and UC staff.
- Facilitates regularly scheduled staff meetings, seeking input for operational decisions.
- Ensure staff comply with all medical licensure and professional credentialing in any relevant state of operation.
- Responsible for the budget process, including capital equipment proposals, staffing requirements/compliance, and overall budget achievement.
- Utilizes patient satisfaction scores to identify successes and opportunities for performance improvement while consistently providing feedback and education to staff.
- Proactively responds to change and promotes enthusiasm for change. Demonstrates initiative and responsibility to develop professional/service line goals.
- Provides service recovery as needed, promptly responding to patient concerns with compassion, kindness, empathy, and patience.
- Administers ED and UC Service Line Committee structures.
- Oversight of Emergency Preparedness Coordinator. Ensure compliance with regulatory requirements.
- Performs other duties as deemed necessary
ADDITIONAL RESPONSIBILITIES:
- Attends all relevant organizational meetings unless prior excused.
- Attends all mandatory in-service classes.
- Is a positive role model, exemplifying LHC’s Standards of Excellence
- Able to work collaboratively with other leaders and staff to ensure the best outcomes for patients.
- Completes all annual related educational competencies.
- Current knowledge of healthcare environmental trends.
OTHER FUNCTIONS, DUTIES AND RESPONSIBILITIES OF ALL EMPLOYEES:
- Supports and models individual behavior consistent with the Standards of Excellence and the mission, vision, and values of Livingston HealthCare.
- Demonstrates commitment to customer service by:
- Building effective working relationships and treating others with respect
- Interacting with customers (Patients, co-workers, and visitors) in a warm and friendly way.
- Taking immediate action to meet customers’ needs or requests.
- Attentive to each customer concern.
- Demonstrates and encourages an ethic of open and effective communication and teamwork throughout the organization
- Adheres to Livingston HealthCare’s Code of Conduct and Livingston HealthCare and departmental compliance policies.
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.
QUALIFICATIONS (Required):
- Current Montana RN license.
- Five years of clinical experience in Emergency Department.
- Demonstrated leadership abilities; able to remain calm and work collaboratively in stressful situations.
- Possesses good oral and written communication skills.
- Demonstrated interpersonal relationships in a manner which enhances communication, promotes conflict resolution, and facilitates staff development.
- Skills and knowledge to sustain and evaluate clinical competence in caring for the specific age and type of patient populations served.
- BLS, ACLS, PALS, TNCC, and ENPC certifications.
ADDITIONAL DESIRABLE QUALIFICATIONS:
- BSN or MSN
- Effective working knowledge and experience in healthcare leadership.
- Working knowledge of healthcare regulations and compliance requirements.
- Experience with Microsoft office
- Experience with scheduling software
Salary.com Estimation for Emergency Services Director in Livingston, MT
$132,214 to $174,197
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Emergency Services Director.
Click the checkbox next to the jobs that you are interested in.
-
Manage Staff Scheduling Skill
-
Income Estimation: $140,167 - $204,109
-
Income Estimation: $150,133 - $217,944
-
-
Clinical Operations Skill
-
Income Estimation: $133,925 - $206,926
-
Income Estimation: $140,167 - $204,109
-
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at Livingston HealthCare
Livingston HealthCare
Livingston, MT
Full Time
Livingston HealthCare
Livingston, MT
Full Time
Livingston HealthCare
Livingston, MT
Full Time
Livingston HealthCare
Livingston, MT
Full Time
Not the job you're looking for? Here are some other Emergency Services Director jobs in the Livingston, MT area that may be a better fit.
We don't have any other Emergency Services Director jobs in the Livingston, MT area right now.
Certified Veterinary Technician
Pet Emergency Trauma Services, Bozeman, MT
Providence, Missoula, MT