What are the responsibilities and job description for the Office Technician position at LJA?
Title: Facilities/Office Technician
Division: Office Services
Location: Naples, FL (on-site) - travel required
LJA is a 100% employee-owned, multidisciplinary engineering and consultancy firm that takes pride in consistently ranking as a best place to work in multiple regions. We seek solutions in a number of fields within our nine comprehensive sectors: Public Infrastructure, Land Development, Transportation, Water Resources, Energy Services, Rail Services, Surveying, Construction Engineering & Inspection, and Environmental & Coastal. Our team of employee-owners include civil, structural, and electrical engineers, hydrologists, planners, landscape architects, construction managers, GIS designers, surveyors and experts in accounting, marketing, HR, IT, office services, HSE, and legal. With 40 office locations and a growing list of specializations, LJA is looking for talented people to help us continue to build our future. For more information about our company, please visit www.lja.com.
Summary: The Facilities Coordinator role assists with the design, planning, construction, and maintenance of equipment, machinery, offices, buildings, and other facilities. Facilities Coordinators serve as a liaison between LJA employees and outside contractors providing vendor management for local offices. This position will service the south-east region offices with regular travel to outlying offices.
General Responsibilities:
- Provide monthly updates to stakeholders regarding their assigned offices and manage requests
- Review, update, and complete service tickets utilizing FreshService application
- Assist with scheduling, coordinating, and performing routine maintenance for facilities
- Coordinate space assignments, building layouts, and regularly update floor plans for all office locations
- Coordinate with landlord as needed
- Manage vendors for all locations – identify vendors, obtain required documentation (certificates of insurance, W9’s, proposals, etc.), manage work performance, and process invoices once complete
- Implement and maintain facility health, safety, and incident plans
- Work closely with HR, IT, and business leaders to setup new hires in assigned office locations – find workspace, clean workstations, supply set up, new hire gift, provide access card, obtain business cards, and checking IT setup
- Manage, schedule, coordinate, and implement space and systems requirements for employee office relocations
- Inspect construction and build-out progress for new offices, expansions, and renovations
- Manage preventive maintenance of facility equipment, including HVAC and office equipment
- Support other departments with requests while onsite
- Perform Monthly and Quarterly Site Safety Inspections
To be successful in this position, candidates should be:
- Customer service focused
- Strong written and verbal communication skills
- Use of various tools; ranging from common hand to power tools
- Project management
- Microsoft Office skills
- Ability to multi-task
- Teachable and willing to learn new systems and processes in an organization that is growing and changing
- Detail-oriented and organized with effective communication skills and ability to take initiative within a dynamic department
- Problem solving and analysis
- Proven ability to meet demanding deadlines and multitask
Required Education:
- High school diploma or equivalent required
Required Experience:
- Strong communication skills
- Minimum of 5 years facilities-related experience
- Ability to build strong relationships
Physical Requirements:
While performing the duties of this job, the employee is regularly required to:
- Communicate with others and exchange accurate information
- Operate a computer and other office productivity machinery
- Move about the workplace and can lift 50 lbs., bend, walk, kneel, push/pull, stand for extended periods
- Work on ladders
Travel Requirement:
50% (25% overnight with 25% with an additional 25% within the 2-3 hour range)
Benefits:
In addition to employee- ownership, LJA offers a comprehensive health and wellness benefits package that includes medical, dental, vision, virtual medicine, employer-paid voluntary life and disability coverage, paid parental leave, leadership training, mentorship, continuing education, and educational and licensing reimbursements. LJA employee-owners enjoy nine annual paid holidays and competitive paid time off policies which include a year-end company closure between Christmas and New Year’s Day.