Remote Services Engineer IT

LKQ
Farmers, TX Full Time
POSTED ON 8/25/2023 CLOSED ON 10/27/2023

What are the responsibilities and job description for the Remote Services Engineer IT position at LKQ?

Responsible for determining and implementing all IT Infrastructure needs for projects including but not limited to; acquisitions, site moves, expansions, new sites, and technology upgrades.

 

Essential Job Duties:

  • Lead technical infrastructure project activities for new sites and acquisitions.
  • Perform site surveys, inventory and technology assessments for new sites, acquisitions, and expansions.
  • Perform initial technical design and implementation of site level technology products based on company standards.
  • Execute equipment ordering, installations, upgrades, testing, and system configurations as part of completing implementation project.
  • Identify and manage technical and IT outsourcing vendors according to organization quality standards and policies.
  • Provide advice and training on technical aspects of technical architecture, systems, and solutions.
  • Manage service level agreements, performance/quality metrics, and ensure contractual obligations are met.
  • Resolve vendor problems related to quality, performance, and service level.
  • Provide onsite support for escalated and complex problems.
  • May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals.
  • Assume other duties as assigned.

Supervisory Responsibilities:

  • Not responsible for supervising employees.
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