What are the responsibilities and job description for the Customer Service Representative position at Local Business?
Customer Service Representative
A local company has an opening for a full-time customer service representative to answer phones, manage accounts receivable, assist customers, prepare invoices, general office duties, etc. Computer skills, multitasking, ability to work under pressure and good work ethic a must. Please send resume to: managerh25@gmail.com
Duties:
- Provide exceptional customer service to clients via phone, email, and in person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Maintain accurate and detailed customer records
- Assist customers with product information and recommendations
Requirements:
- Previous experience in customer service preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work well in a fast-paced environment
- Proficient in using computer systems and software applications
- Ability to analyze customer needs and provide appropriate solutions
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
Salary : $15 - $-1