What are the responsibilities and job description for the Director of Operations position at Lodge Management Group?
We are looking for a professional food and beverage director to be responsible for managing all operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
This role demands someone with proven skills in project planning, knowledge of current food trends, cocktails, beer and overall enthusiastic individual who is passionate in creating a successful business.
Responsibilities Preserve excellent levels of internal and external customer service
Identify customers needs and respond proactively to all of their concerns
Establish targets, KPI’s, schedules, policies and procedures
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
Comply with all health and safety regulations
Report on management regarding sales results and productivity
Requirements
Project planning
Minimum 5 years of training management experience
Advanced financial understanding and accountability
PNL input experience preferred
Product ordering and inventory management preferred
Strong sense of urgency and attention to detail
Hospitality and community engagement
Multi - Unit experience is a plus
New restaurant opening
Upserve/ Breadcrumbs P.O.S. knowledge a plus
Qualifications
At least 21 years of age
Basic computer skills
Written and verbal comprehension
Must have open availability and be willing to work nights and weekends until as late as 5 a.m.
Proven food and beverage management experience
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
Communication and leadership skills
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets
Guest-oriented and service-minded
Benefits
Offering a rich insurance package (Medical, Dental, Vision, Life), bonus potential, venue discounts, and competitive pay, 100K base salary.
This role demands someone with proven skills in project planning, knowledge of current food trends, cocktails, beer and overall enthusiastic individual who is passionate in creating a successful business.
Responsibilities Preserve excellent levels of internal and external customer service
Identify customers needs and respond proactively to all of their concerns
Establish targets, KPI’s, schedules, policies and procedures
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
Comply with all health and safety regulations
Report on management regarding sales results and productivity
Requirements
Project planning
Minimum 5 years of training management experience
Advanced financial understanding and accountability
PNL input experience preferred
Product ordering and inventory management preferred
Strong sense of urgency and attention to detail
Hospitality and community engagement
Multi - Unit experience is a plus
New restaurant opening
Upserve/ Breadcrumbs P.O.S. knowledge a plus
Qualifications
At least 21 years of age
Basic computer skills
Written and verbal comprehension
Must have open availability and be willing to work nights and weekends until as late as 5 a.m.
Proven food and beverage management experience
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
Communication and leadership skills
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets
Guest-oriented and service-minded
Benefits
Offering a rich insurance package (Medical, Dental, Vision, Life), bonus potential, venue discounts, and competitive pay, 100K base salary.
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