Support Specialist

We are seeking applications for a dynamic growth-oriented Support Specialist to join our Team!

Ideal candidates will have stellar support service skills and a willingness to grow. A professional and courteous telephone manner. Promptness, ability to adapt to new challenges, and dependability is a must. You are detail-oriented with the ability to multi-task as well as prioritize assignments. We are a locally owned small business operating in the Topeka and surrounding areas for 50 years.

Job Responsibilities:

• Primary responsibility is to provide support to customers and internal operations.
• Fielding phone calls and emails from customers continuously throughout the day.
• Notifies technicians of work assignments using internal dispatching software.
• Monitor and maintain service dispatch console and other support applications.
• Assist with order fulfilment, receiving, part and supply picking and shipping.
• Various other office and support related tasks as assigned.
• Occasional customer deliveries in company provided vehicle.

Requirements and expectations to be considered for this position:

• Requires a high school diploma or equivalent.
• Must have a valid driver’s license.
• Prior experience fielding customer calls a must.
• Previous dispatching, customer/support service, and/or office experience.
• Ability to sit and/or stand for long periods of time.
• Basic understanding of MS Office applications and general data entry skills.
• Must be able to lift 30 lbs.
• Operating hours will be between 8 a.m. – 4:30 p.m. M-F
• PT Morning Shift 7:55 a.m. - 2 p.m. (additional hours may be available)

Benefits

• We provide extensive training and on-going support as well as annual performance reviews.
• NO Weekends!! Full time scheduling and growth potential available!
• Starting pay rate will be $16.00 hour

Interested candidates can submit their resumes.

Please no recruiters or phone calls. EOE.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person