SOC Analyst I

A trusted partner for over 20 years, Logically, a Managed Security Services Provider (MSSP), offers cyber-first solutions and services that infuse security across technology infrastructures to reduce risk and empower teams to focus on their business, not the technology behind their business. At Logically, we’re passionate about empowering businesses to succeed in a world where technology and cybersecurity are constantly evolving. Our team of subject matter experts includes cybersecurity professionals, service delivery gurus, cloud specialists, and more, all working together to help our clients navigate the complex and ever-changing landscape of IT.

But what truly sets us apart is our people. We’re a close-knit team of professionals who are committed to doing the right thing for our clients and for each other. We value accountability, customer centricity, quality relationships, and nimbleness. Working at Logically isn’t just about a job – it’s about being part of a community of like-minded individuals who are dedicated to excellence in everything we do. We’re proud of the work we do, but we’re also committed to creating a fun, supportive work environment where everyone can thrive. If you’re looking for a challenging and rewarding career in the world of IT and cybersecurity, Logically is the place for you. Join our team of experts and help us make a difference for businesses.

Why Work for Us: 

• Be a part of a culture that is committed to “absolutely doing the right thing,” valuing the well-being of our colleagues and clients.
• Join a team of ambitious and talented individuals, working with cutting-edge technology to drive innovation with purpose.
• Enjoy a fun and engaging work environment, where we prioritize ensuring a good work-life balance.
• We offer competitive wages and benefits, attracting and retaining the best staff for our clients.
• Take advantage of opportunities for personal and professional development, empowering you to advance your career.

Job Summary:

The Security Operations Center Analyst will be responsible for monitoring, investigating, and alerting our customers about

security alerts involving their business infrastructure. This position will be relied upon to help customers understand and

respond to potential attacks against their networks and devices. The SOC Analyst provides security incident response,

including supporting the identification and remediation of infrastructure-related security incidents. 

Job Duties & Responsibilities: 

• Provide best in class customer service to Logically’s customer base
• Adhere to company values while following best practices and operational procedures
• Manage the status of open tickets/projects and complete technical and operational tasks to address project deliverables efficiently and accurately
• Monitor security alerts and reporting potential malicious activities to customers and/or superiors
• Perform security and risk analyses, which can lead to investigating breaches and identifying their root cause
• Pinpoint vulnerabilities and assessing their potential impact on our customers' networks
• Prepare reports to help leaders evaluate the effectiveness of security policies
• Advise and implement the necessary changes required to counter potential attacks or improve security standards
• Operate and support security infrastructure focusing on network security best practices
• Responsible for implementing appropriate IT security procedures, configuring security software, and implementing security administration functions across multiple platforms
• Collaborate with a variety of departments to ensure customer service level agreements (SLA’s) are met
• Provide escalated network and firewall support to customers
• Communicate with both internal and external contacts at a variety of structural levels to diagnose and resolve problems for both technical and non-technical audiences

Qualifications:

• Bachelor’s Degree in Computer Science, Computer Engineering, or related field preferred
• 1 to 3 years of experience in the detections, response, mitigation, and/or reporting of cyberthreats against networks
• Preferred to have at least 1 of the following certifications: Network , Security , SonicWall Network Security
• Administrator, SonicWall Secure Mobile Access Administrator, Cisco Certified Network Associate (CCNA), CompTIA
• Security , Cisco Certified CyberOps Associate, CSA, EC-Council Certified Ethical Hacker certifications preferred
• Comprehensive experience with security incident and event monitoring solutions
• Experience using security tools such as SIEM solutions (Splunk / SumoLogic), Cloud and network IDS solutions, SOAR platforms
• Proven self-starter, dependable, capable of working in a start-up environment
• Ability to prioritize in a complex, fast-paced environment

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Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity, sexual orientation, and other protected classes.