Why work at Logiwa?
Logiwa is a rocket headed straight for the moon! Since 2017 we've grown to become the leading provider of cloud-powered ordering and fulfillment software for B2C and Direct-to-Consumer companies in an industry that’s growing by leaps and bounds. As e-commerce continues to take off, the sky is not even the limit for us.
If you’re looking for a place where your career can take off, for a company that is passionate about their people, and for products that are helping redefine the way companies do business, then we’re looking for you!
We provide a fun, inclusive, and collaborative environment with endless opportunities for growth. Whoever you are- rocket enthusiast, mountaineer, chess master, or Netflix binger- come find your place with us here at Logiwa. Take a look and see how you can contribute to this fast-growing team.
The Job Details
Logiwa is looking for a talented Customer Success Manager to join our fast-growing team. As our Customer Success Manager, you will own the relationships with your book of clients, helping drive product adoption, and looking for opportunities to drive growth and renewals within your accounts. You will also play an important role internally as a project manager, collaborating with the Onboarding Engineer team to ensure all milestones are met for customer implementations.
Our ideal candidate is passionate about customer experience, has excellent communication and customer management skills, and has the ability to manage customer relations through the entire customer lifecycle by reading customer metrics, being proactive, and understanding customer behavior leading to product engagement.
What You’ll Do:
You Have:
Benefits:
At Logiwa we offer:
Is this not the right job for you? No worries! Take a look at some of our other openings and see if there may be something else that catches your eye!
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Account Management Skill
Customer Acquisition Skill
Expression of Interest: Customer Success Manager
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