IT Helpdesk Tech

Lohmiller & Company dba Carrier West is a leading HVAC (Heating, Ventilation & Air Conditioning) distributor in the Rocky Mountain region for over 30 years. We partner with the contractors, engineers and developers to provide comfort solutions for buildings and structures of all types and sizes. People and products make our organization the leader that it is today.

We are looking for an individual who will be an Inside Sales Assistant working with a sales person and their other sales assistant.

The right candidate will have the following:

Key Responsibilities:

• Provide technical assistance and support for incoming queries and issues related to computer systems, printers, hardware, software, and escalate when needed.
• Provide basic smart phone and tablet support for devices from Apple, Microsoft, and Android.

• Troubleshoot Microsoft Outlook email accounts, and enforce proper procedures regarding Microsoft Office products per company standards.
• Provide basic desktop phone and voice mail assistance.
• Install, modify, and repair computer hardware and software.
• Configure new PCs and laptops.
• Other duties as assigned.

Job Qualifications:

• 0-3 year’s relevant job experience
• High school diploma
• A certification or relevant work experience
• Ability to multi-task and have exceptional communication and organizational skills.
• Experience with the following systems is a plus:
  • Microsoft
  • Epicor’s Prophet 21
  • RDP connections
  • TeamViewer
  • Remote Apps
  • Office 2016, 2019, and MS 365
  • Dell, and Lenovo desktops and laptops
  • Quote Builder / QuotePro

Lohmiller & Company is a drug-free work place. We require post-offer drug screens.

We are also one of The Denver Posts Top Places to Work for 2012, 2013, 2014, 2015, 2017, 2018, 2019, and 2020. http://www.topworkplaces.com/frontend.php/regional-list/company/denverpost/lohmiller-company

Behaviors Contributing to Our Success:

• Require integrity in all dealings and relationships
• Treat people with dignity and respect
• Address issues in a prompt and honest manner

Benefits:

• Competitive pay
• Benefits package including Medical, Dental and Vision Insurance
• Paid Time Off and Holidays
• 401(k)

Please visit our website at www.lohmillercompany.com

Lohmiller & Company is an equal opportunity employer. Lohmiller & Company is committed in all areas to providing a work environment that is free from harassment.

We motivate our team members to achieve high levels of personal and professional well-being.