What are the responsibilities and job description for the Team Members position at Long John Silver's | Cross Country Ventures?
We offer opportunities for advancement, 401K, paid vacation, full and part time hours and flexibility in schedule. If you are looking for a job that can become a career, please apply today.
TEAM MEMBER:
Job Scope:
A Team Member is responsible for taking care of all customers, dine in, carryout, and drive through, by taking orders in a courteous manner. They also are responsible for cooking products to restaurant specifications, and ensuring all products are prepared and served in a food safe manner. A successful Team Member has the ability and willingness to be cross trained for multiple tasks in the restaurant allowing us to serve our customers the best food in a clean and friendly environment. Team Members report to members of the Management Team.
Core Responsibilities:
- Follows all operational standards for Food Safety
- Completes all order taking processes in a friendly manner
- Responds to customer concerns using BAM (Believe, Apologize, Make it Right)
- Reports to work in a complete uniform and follows all grooming standards
- Reports for work on time and as scheduled
- Treats all team members and customers with courtesy and respect
- Cashiers follow all cash handling policies
- Cooks wear all safety gear and follow procedures to maintain a safe environment at all times
- Completes all assigned tasks, including prep work, cleaning tasks, opening and closing duties
- Maintains equipment, facility, and grounds as assigned
- Cooks follow all cooking/serving food handling procedures
- Follows all safety and security procedures
- Stocks work stations as necessary, assists others with tasks as requested
- Engages with customers and ensures a positive dining experience.
- Communicates concerns to Restaurant Management Team
- Responds to the Voice of the Customer results and focuses on areas of improvement
Personal Requirements:
- Ability to work flexible hours
- Work in a fast-paced environment
- Work effectively and efficiently in a team
- Repetitive use of hands and arms
- Strong work ethic and reliability
- Good Communication Skills
- Occasionally lifting of up to 40 pounds
- Standing for long periods of time
Minimum Requirements:
- Minimum of 16 years old
- Able to provide valid identification as required for hiring process.
- Able to provide work permits as required
Brand: Long John Silver's
Address: Route 11, 40 S Wyoming Avene Edwardsville, PA - 18704
Property Description: 5-Edwardsville
Property Number: 31497