The Customer Care Specialist greets customers upon arrival to the Service Departments, tags customer vehicles for service and moves them to the service lot, retrieves vehicles for customers picking up, and drives company vehicles to transport customers in the local area. He or she provides shuttle service for customers needing transportation to and from work or home and will arrange schedules for that purpose. The Driver assists any customers in need of aid entering or exiting the vehicle and assists with any personal belongings. In addition he or she maintains the cleanliness of the vehicles. Most importantly and without exception, the Driver operates within the legal speed limits and in a safe fashion at all times.
The ideal candidate for this position has a high school diploma or GED, an unrestricted driver's license and a clean driving record, and can drive both automatic and standard-transmission vehicles. He or she must insure the vehicle is in clean condition (interior and exterior) at all times. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.
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Business Development Skill
Customer Interaction Skill
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