Operations Dispatcher
Job Posting for Operations Dispatcher at Loomis Armored US, LLC. and Loomis International (CA)
Security of Branch
Controlling access to buildings and grounds, allowing access under branch policy
Customer Service:
Handle incoming customer calls concerning
Routing Specials on Demand
Service Request
No pick-ups
Resolve customer issues
Generate ETA to Ops Report
Communication with all routes
Maintain Dispatchers Log:
Logging hourly calls into the report log system, including over the payment liability route problems/concerns about Suspicious activity.
Create Holiday Routes and Maintain Requests from Customers and National Accounts.
Send out safety/ security messages
Coordinate any special services to routes and make supervisors aware.
Coordinate variable account pick-ups and delivers
Maintain Daily ATM Combos list. Assist Messengers with force balances on ATMs and any related ATM Issues
Perform any other duties or special projects as deemed necessary by Management Staff.
Position duties are handling customers’ calls into the branch, communication with all routes, ATM combo/support to routes, keying information in daily to the RPMS report, maintaining and updating SOFI information Daily, and maintaining Branch reports.
General Information:
Climate-controlled office environment. Requires extended time sitting at a desk opening doors to the building, answering company phone lines, operating computers, and monitoring vehicle radios.
Benefits:Loomis offers one of the most comprehensive employee benefits packages in the industry, which includes:
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry-leading Training and Development
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