Teller- Elyria

Full Time Teller Member Service Representative

About LorMet and the Position

LorMet Community Federal Credit Union is growing - and looking for Teller Member Service representatives at our Amherst, Ohio branch location.

We are a community based financial institution, proud to provide banking services to individuals and families throughout Lorain County, Ohio since 1936.

If you are looking for a great place to work

• As a LorMet Teller Customer Service Representative, you become part of a team providing friendly, professional customer service as our customer-member’s most frequent point of contact.
• If you enjoy interaction with the public and handling a variety of tasks, this role will enable you to use your listening and communication skills to provide solutions and information, making our member’s day-to-day money management easy and efficient.
• You will have the opportunity to learn about different areas of banking and use your multi-tasking, customer service and cash handling skills to process member transactions quickly and accurately, while providing personalized service and bringing a positive energy to LorMet.

Overview of Responsibilities:

Teller Customer Service Representatives provide friendly, prompt, professional service; process member transactions accurately and quickly. Balance each day’s transactions and verify cash totals; maintain and balance a cash drawer and vault cash. Perform a broad variety of customer service functions such as opening accounts and account maintenance.

Maintain an up to date knowledge of credit union services and technology through self motivation and in-house training. Help resolve customer issues and answer member questions regarding checking, savings and other related services.

Teller Customer Service Representatives build a rapport with our customer-members and expand relationships, offering guidance to products and services that provide convenient mobile access, value and ease in handling Lorain County family’s financial needs.

Educational and Work Experience Requirements:

• Must be 18 or over
• High School Diploma or equivalent
• Experience in cash handling, teller and customer service is preferred

Other Skills and Competencies

Building business relationships: demonstrate a commitment to member satisfaction and represent the credit union in a professional and positive, pleasant, courteous manner.

Attention to Detail and Organization: this position requires precision, thoroughness and accuracy. Ability to multi-task, prioritize and handle functions with accuracy and efficiency under time demands and pressure.

Business Acumen: demonstrated skills in effective use of technology, analytical skills, critical thinking and creative problem-solving.

Communications: Excellent verbal and written communication skills.

Initiative and Teamwork: Willingness to learn and maintain knowledge of products, services, technology, policies, procedures. Must be reliable and dependable. Relate positively to others and function as part of a team to provide efficient and excellent member service, promote helpfulness, professionalism and respect in working with others.

The above described duties are an overview and should not be interpreted as all-inclusive. Teller Customer Service Representative performs all duties with confidentiality and in compliance with applicable policies, procedures and regulations:

Benefits: Medical, Dental, Vision insurance available 1st of the month following 30 days of employment, 401k with company match and company paid Life Insurance, Paid Federal Holidays, PTO. Advancement opportunities from within the company.

Schedule and Location:

Full Time Positions currently available. Full Time Schedule is Monday through Saturday, with rotating day off during the week. This position requires the ability to travel to any of the LorMet branch locations at any time, on a temporary or permanent basis.

Work Environment

This position operates in an executive and clerical office setting, with customer exposure. This role routinely uses standard office equipment such as computers, calculators, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This position requires manual dexterity, as well as demonstrable communication skills, the ability to lift files and open filing cabinets. This position requires bending, stopping or standing as necessary; occasionally lift and move up to 10 pounds.

LorMet conducts comprehensive background screenings on all candidates, including a credit check, criminal background check and drug testing.

LorMet Community Federal Credit Union is an Equal Opportunity Employer.

LorMet Community Federal Credit Union is a community, not-for-profit member-owned financial cooperative with over $230 million in assets and serving more than 20,000 members. LorMet offers financial services to all of Lorain County, Ohio.

Please be advised that LorMet Community Federal Credit Union does not acknowledge receipt of employment inquiries, nor do we contact every applicant. NO PHONE CALLS REGARDING APPLICATION STATUS PLEASE.

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: 25 per week

Benefits:

• 401(k) 3% Match
• 401(k) 6% Match
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Prescription drug insurance
• Vision insurance

Experience level:

• 1 year

Schedule:

• Day shift
• Weekends as needed

Application Question(s):

• Willing to successfully complete a pre-employment drug screening test?

Education:

• High school or equivalent (Preferred)

Experience:

• Cash handling: 1 year (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Elyria, OH 44035 (Preferred)

Ability to Relocate:

• Elyria, OH 44035: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person