Job Posting for Front Desk Representative at Louisiana Eye and Laser Center
Description
Front Desk Representative
Reports To:
Front Office Manager
Starting Pay:
$13/hour
Job Summary:
This position will be responsible for welcoming and greeting patients and visitors in person or on the phone; answering or referring inquiries. Excellent customer service, telephone skills, professionalism, flexibility, ability to effectively manage time, keeping organized, giving attention to detail, computer competency and focus on quality care are all must-haves to excel in this fast-paced, and growing practice.
Essential Functions:
Greeting and welcoming a high volume of patients on a daily basis
Verifying insurance eligibility and ensuring that prior authorizations have been obtained
Collecting deductibles, co-pays and co-insurance correctly
Posting payments to patient's accounts
Managing a cash drawer and balancing at the end of the day
Schedule patients for return appointments and testing
Requirements
Skills and Qualifications
Excellent communication skills
Strong computer skills
Ability to work flexible schedule, which includes some travel and weekends
Ability to multi-task
Strong problem-solving abilities
Education and experience
High school diploma or GED (Required)
Minimum of two years Customer Service experience (Required)
Experience with front desk in a medical office/optical field (Preferred)
Experience working with several different types of insurance (Preferred)
Experience working in a professional, fast-paced environment (Preferred)
HIPPA compliance
Salary.com Estimation for Front Desk Representative in Monroe, LA
$25,118 to $32,381
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Front Desk Representative.
Click the checkbox next to the jobs that you are interested in.