Job Overview:
Deliver Uncommon customer service to bank customers by opening and maintaining Louisiana National Bank personal accounts and services. Promote bank products through proactive sales and service efforts using a consultative approach. Develop business for the bank through civic and community activities.
Duties:
- Verify and process new customers through Penley ID Verification and Chexsystems.
- Utilize Horizons to analyze current customer relationships to actively mine for cross selling and up-selling opportunities
- Open, close, and maintain personal and business accounts accurately and completely in Horizons.
- Set up night deposit and safe deposit agreements.
- Assist customer with: 1) Exchanging foreign currency 2) Account research, resolution and follow up 3) Visa applications (personal and business) 4) Educating and enrolling in all electronic services such as online banking, bill pay, telephone banking, mobile banking, direct deposits etc. 5) ACH disputes/stop payments 6) Incoming and outgoing wire transfers
- Utilize Net Image and Image Centre for account research issues.
- Calculate earned interest for time deposit.
- Obtain all required information from personal and business customers.
- Properly place Reg CC Holds.
- Educate every deposit customer on ODA and accurately maintenance accounts
- Ensure all CIP procedures are followed as outlined in the BSA/CIP Policy
- Open and close safe deposit boxes following bank procedure.
- Monitor lobby area to ensure all customers have been assisted.
- Accurately perform all functions of a teller and offer support by assisting when needed.
Knowledge, Skills, and Abilities:
- Excellent customer service
- Organized
- Mathematical
- Strong communication skills
- High degree of accuracy
- Work in a fast-paced environment
- Work well under pressure
- Knowledge of bank deposit products and policies
- Basic knowledge of loan products
- Knowledge of various federal regulations.
Experience:
- High school diploma or GED required
- Minimum 1 year of teller experience
Working Conditions:
This position operates in a professional office environment. This is a full-time position, and overtime and travel may be required.
Louisiana National Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, national origin, religion, sex, age, persons with a disability, genetic information, sexual orientation, gender identity, or protected veteran status.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Banking: 1 year (Required)
Ability to Relocate:
- Farmerville, LA 71241: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $17