Salary Job Openings

Policy Service Operations Associate

Loves Travel Stops & Country Store
Courtland, MS Full Time
POSTED ON 3/29/2024
Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service.

They are key team members, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.


Seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. Responsibilities include exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.

Maintain a safe and clean facility.
Greet customers, address vehicle service needs, and document issues.
Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
Handle customer complaints and resolve concerns.

Experience: 6 months in customer service or sales preferred.
Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Job involves exposure to outdoor elements, fumes, particles, moving mechanical parts, vibration, noise, dirt, dust, grime, grease, oil, gas, and cleaning solutions.


TRAVEL:
No travel is expected for this position.

Love's Travel Stops Inc.

and Its Affiliates provide equal employment opportunities, complying with applicable laws governing nondiscrimination based on race, color, religion, gender, age, national origin, disability, or genetics.

This policy applies to all aspects of employment.

The company's core business is travel stops and convenience stores with more than 630 locations in 42 states.

Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers.

Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.


Gemini Motor Transport, one of the industry's safest trucking fleets.
Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.

Salary.com Estimation for Policy Service Operations Associate in Courtland, MS
$43,694 to $64,577
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