What are the responsibilities and job description for the MS Blended Agent position at Lowe's?
Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.
We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.
Member Services Inbound/Outbound Agent
America's champion for fun, freedom and adventure. We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, CO Call Center. The ideal candidate will handle inbound and outbound sales calls relating to travel and RV services and club memberships.
Job Duties:
- Sell and service Good Sam multiple and varied memberships and services; Heavy emphasis on call center sales and up-selling.
- Receive and respond to membership inquiries by listening attentively and responding with first class customer service.
- Process and receive customer calls and solicit additional sales of various memberships and services.
- Provide knowledge to customers by explaining the type of service or membership offered.
- Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.
- Update membership system and phone support system with required call and order information.
- Perform other duties as assigned.
Minimum Qualifications:
- High school diploma or equivalent
- At least one year in a professional call center setting and sales experience preferred.
- Strong interpersonal, verbal/written communication and listening abilities required.
- Must have effective organizational skills.
- Basic computer knowledge and ability to learn in-house computer programs essential.
The compensation range for this position is $22,000 to $38,000, but in all cases not less than the applicable minimum wage. This position has variable compensation in addition to the range provided.
Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Salary : $22,000 - $38,000