What are the responsibilities and job description for the Plumbing & Electrical Department Supervisor-FT position at Lowe's?
Earn up to $1000 each quarter!
What You Will Do
At Lowe's, we've always been more than just a hardware store. We're also home to everything that makes your home feel like home. And for thousands of Lowe's associates, we're home to fresh starts, rewarding opportunities, and endless career possibilities.
What's in It for You?
Advantages
Beyond the chance to make a difference for customers and teammates, each day will offer the chance opportunity to learn, grow, and celebrate wins together with your Lowe's team. Department Supervisors also enjoy:
- Medical, Dental, Vision, Life & Accident Insurance
- 401K & Employee Stock Purchasing Plan
- The ability to earn quarterly bonuses
- A 10% discount on Lowe's merchandise.
- The chance to kickstart a new career or master skills as a customer service pro.
- Eligibility for performance-based bonuses.
- And access to thousands of other discounts such as cell phone plans, car insurance, computers, and more.
Your Day at Lowe's
Responsibilities
The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are also responsible for customer-facing activities :
- Deliver excellent customer service.
- Welcome customers with a friendly smile and positive attitude.
- Answer customer questions.
- Guide customers to the right product or solution for their needs.
- Restock product as needed.
Requirements
- Be able to sit, bend, stand, move around the store, and lift items up to 25 lbs. unassisted and possibly more on occasion with assistance.
- Be able to use common retail tools such as basic computer applications and smartphone devices.
- The ability to work mornings, afternoons & evenings seven days a week
- High School Diploma or equivalent
- 3 years of experience in a retail environment
- 1 year of experience in customer service.
- 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
- Experience providing direction or supervision to teams (with or without direct report responsibility).
- Experience supporting or participating in the process of training, mentoring and developing associates.
- Experience working cross-functionally.
- Strong working knowledge of Microsoft Office.
If the state or local municipality requires a salesperson license for this position, you must either be licensed or be able to obtain any mandatory sales license or registration within the required timeframe.
Bilingual, Military, and Veteran applicants are encouraged to apply.
*Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what's available to you, visit MyLowesBenefits.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Job Type: Full-time
Pay: Up to $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Commack, NY 11725: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Supervising Experience: 1 year (Required)
- Customer Service: 1 year (Required)
- plumbing/electrical: 1 year (Preferred)
Work Location: One location