Summer Seasonal Park Assistant

Would you enjoy working outdoors in beautiful park settings along the Lower Colorado River in Central Texas? How about being a key player on a dynamic goal-oriented team helping to deliver our innovative summer programs? If this sounds intriguing to you, please apply! At an intermediate level, provides customer service to park visitors. Answers phone, greets park visitors, acts as cashier and provides information to visitors on park operations and facility rental. Assists in coordinating park host program. Collects, counts and prepares cash and check deposits. Reconciles credit card and bank statements. This position utilizes knowledge and experience in own discipline but is still building higher-level knowledge and skills. Receives a moderate level of guidance and direction from supervisor, manager and/or more experienced colleagues.

You will be trusted to:

• Obtains information on customer reservations from Texas Reserve America reservations center.
• Meets and greets park visitors. Explains and interprets LCRA regulations and park policies to visitors.

Provides park information and acts as park cashier. Sells merchandise, rents cabins and canoes and collects day use fees (including curbside service at front entrance office).

• Provides customers with facility rental information. Provides tours of facilities available for rent to

potential customers as requested. Sends rental agreements and park information to customers.

• Updates "special event" calendar to ensure proper staffing for events at parks.
• Answers the park phone for specific location. Answers the LCRA park line two to three days per week.
• Collects and counts cash deposited at parks in honor boxes. Prepares cash and checks received for

deposit to the bank. Prepares monthly bank deposit report for accounts receivable. Reconciles revenue received against bank deposits on a daily and monthly basis.

• Reconciles monthly credit card statement against charges–.
• Enters equipment and vehicle mileage in tracking system.
• Coordinates park host program including gathering paperwork, recruiting hosts and coordinating training.  Acts as liaison with vendors to coordinate services and ensure payment. Counts inventory and orders

cleaning supplies and paper goods within approved supply management policies and procedures.

• Maintains district electronic or hard copy files, invoices and records for park use while ensuring

compliance with the LCRA records retention policy.

• Performs work by traveling independently to various LCRA locations as needed.
• May perform park gardening and landscaping.
• May be assigned administrative special projects.

You qualify with:

• Two or more years of experience in providing customer service.
• Driver's license

You are a great fit with:

• Knowledge of deposit and statement reconciliation methods
• Skill in verbal and written communication
• Skill in calculating correct change for cash transactions

You gain:

- Competitive salary & medical, dental, vision and legal insurance

- Paid time off, including time for vacation, sick and family care leave

- 401(k) match up to 8% that includes a student loan 401(k) contribution program option

- Life and disability insurance

- Wellness program including wellness incentive

- Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.

Equal Opportunity Employer

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

Job Types: Full-time, Temporary

Pay: $14.52 - $17.00 per hour

Benefits:

• 401(k)
• Employee assistance program

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Cedar Creek, TX 78612: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

• Health insurance

Salary : $15 - $17