Computer Technician

Galva, KS Full Time
POSTED ON 5/10/2024
***POSITION LOCATED IN MCPHERSON, KS***
Job Title: Helpdesk Technician
Job Summary:
We are seeking a Helpdesk Technician for a local manufacturing company. The ideal candidate will provide first-line support for PC-related issues, whether in person, via telephone, or remotely. Responsibilities include diagnosing technical problems, providing timely solutions, and documenting processes. Additionally, the role involves installing new hardware/software and assisting in maintaining existing systems.
Key Responsibilities:
  • Respond promptly to technical support requests via phone, email, or in person.
  • Utilize Lean Six Sigma methodology for continuous improvement.
  • Resolve basic computer issues efficiently and escalate complex problems as necessary.
  • Provide training to end-users on hardware and software usage.
  • Document technical solutions and maintain IT equipment database.
  • Assist in administering Active Directory objects and accounts.
  • Perform SAP password resets when required.
  • Install and perform minor repairs on hardware, software, and peripheral equipment.
  • Ensure proper setup of equipment for employee use, including operating systems and software.
Additional Duties:
  • Attend meetings as required.
  • Perform other duties as assigned.
Special Job Dimensions:
May require on-call, after-hours, and weekend work.
Up to 25% travel may be necessary.
Maintain company-issued lift truck license.
Required Qualifications:
  • Strong interpersonal and customer service skills.
  • Proficiency in Microsoft Operating Systems and Office products.
  • Familiarity with Helpdesk ticketing software.
  • Ability to troubleshoot various applications and software issues.
  • Excellent verbal and written communication skills.
  • Capacity to lift and carry up to 35 lbs.
  • Demonstrated ability to perform under pressure and meet deadlines.
  • Associate's Degree in Computer Science or related field preferred.
  • 0-2 years of experience in a Helpdesk role.
  • CompTIA A Certification preferred.
  • Microsoft MCITP: Windows 7 or Windows 10 preferred.
  • Microsoft Office Specialist (MOS) Certification preferred.
  • Equivalent combination of education and work experience may be considered.
Safety Requirements:
All employees are expected to comply with safety rules, including guidelines for slips, trips, falls, good housekeeping, safe lifting, and equipment usage.

If you meet the qualifications and are interested , please submit your application.
Shift: 8:00AM-4:30PM, Monday thru Friday.
Pay: $18-19/hr

IF YOU MEET ALL QUALIFICATIONS PLEASE CALL/TEXT LSI STAFFING MCPHERSON AT 620-504-6520

Salary.com Estimation for Computer Technician in Galva, KS

$44,134 - $55,199

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