What are the responsibilities and job description for the Dispatcher (Little Rock, AR) position at LSO?
Lone Star Overnight (LSO) is now hiring a full-time Dispatcher!
LSO is a $100M parcel network delivery company experiencing significant growth with both e-commerce and B2B customers. We are seeking customer service-oriented candidates who work well under pressure and can complete tasks in a safe and orderly fashion.
Schedule: Must be available Monday-Friday from 3:00AM-11:00AM. Some flexibility required.
Responsibilities and Duties:
- Coordinating and assigning routes.
- Researching and correcting any impediment that prevents timely delivery of packages.
- Work closely with customers and customer service representatives to resolve package delivery.
- Assigning, tracking, and clearing routes while maintaining an intense focus on customer satisfaction.
- Assist inbound drivers check in; Also involves sorting packages in warehouse.
- Accurately updating customer and package data information and finding solutions to operational needs.
- Other duties as assigned.
What we offer:
- Medical, Dental, Vision, Short-Term Disability, and Life Insurance
- Eligibility to participate in the 401(k) Plan
- Paid Holidays and Paid Time Off
- Full onboard training
- Long-term career opportunities and growth potential
Criminal background check and pre-employment drug screen will be conducted. LSO is an EOE and drug-free employer.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Dispatching: 1 year (Preferred)
Work Location: One location