Job Posting for Business Analyst at LT Apparel group
The Business Analyst is responsible for leading the implementation of business processes. This position will work on various projects including but not limited to the evaluation of current processes in order to maximize existing systems and business solutions, as well as the transition to new systems. Business Analyst acts as a key liaison with various cross functional partners to ensure that the business needs are being met on a daily basis as well as on a project to project basis.
Key Accountabilities:
Facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements. Analyzes business operations and processes to understand strengths and weaknesses. Supports the identification of opportunities for process improvement, management control of work, or automation.
Creates requirements definition documentation and functional specifications to capture business needs using advanced business processes. Creates workflow diagrams to document current and future business environment. Validates with the customer and shares with project stakeholders. Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives.
Partner closely with the Director of IT to work through systems issues and to identify process improvements
Tracks progress of projects to ensure alignment to requirements; manages any deviations from requirements to ensure resolution.
Provides implementation support, preparing the business for the system solution. Acts as a subject matter expert and supports train-the-trainer and other learning activities with Corporate Learning and Development and Business Partners.
Perform business process analysis and assist with the design and development/ improvement of new and existing SOP’s
Support project plan for transforming organizations from current to future state with various departments
Provide research to develop detailed, cross-functional business processes that standardize and streamline ways of working
Prepare organizations for process change and actively support the change through day-to-day operations oversight and executive sponsorship management
Review process adoption and adherence regularly by maintaining a pulse on the organizations and vendor community and effectively resolving roadblocks
Administer user acceptance testing to obtain buy-in and sign off from stakeholders prior to implementation, includes external partners requiring access to applications
Assist with the development of new testing methods in order to analyze the effectiveness of recently implemented processes
Develop user documentation such as guides, training materials, etc.
Assist in creating/editing training documentation
Support end user training sessions and workshops
Maintain communication with the business on project statuses and issue resolution
Education and Experience:
Bachelor's Degree preferred and 5-7 years of related experience or an equivalent combination of education and experience.
Experience with Product Lifecycle applications and systems a plus
Experience constructing, implementing, and communicating new operational processes and procedures
Previous experience with large-scale organization transformations and system implementations (Blue Cherry ERP system experience a plus)
Experience in retail/apparel industry a plus
PMP Certification highly desirable
Skills:
Solid understanding and use of Microsoft Office applications: Excel, PowerPoint, Word, Visio and BI systems
Excellent communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas
Excellent time management skills including the ability to manage multiple projects at a given time
Excellent analytical and research skills
Ability to interact with all levels within the organization
Ability to identify goals or requirements in user area that are conflicting with overall organizational goals, and raise them as appropriate
Ability to clarify vague, undefined business needs, and determine how to best address them
Ability to identify potential opportunities to automate and/or improve an existing process
Ability to develop alternative solutions and provide recommendations for business case
Can add value across multiple areas of the business.
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