What are the responsibilities and job description for the Community Manager position at LT Technology Services?
Date: 09-Feb-2022
Location: Sunnyvale, California
Company: LTTS
Responsibilities include, but not limited to:
Help define long term cohesive strategy for self-help and community engagement for effective Partner Enablement.
Defines & executes operational plan to rollout strategy for Dolby to become successful in self-help & community management
Acts as evangelist to develop the internal & external culture of self-help and technology specific rich communities
Works cross functionally across geographical boundaries within Dolby to define success KPIs, requirements & clearly demonstrates ROI with data driven approach
Develops and utilizes his/her understanding of various Dolby Technologies to influence contributors & B2B consumers to build, nurture & grow community engagements
Key requirements & attributes for successful applicants include:
Bachelor’s degree, or proven experience in building successful partner support and enablement strategy
Experience in customer support, specifically in community engagement and self-service enablement, in a multi-cultural, cross-segment, technology focused industry
Exceptional communication capabilities and ability to explain complex technical topics to audiences of varying technical expertise
Proficiency in data management tools and understanding of online communities
Ability to take initiative and motivate others
Desirable - Experience of the content and or media processing industries, either from working for a supplier or as an end user
Key requirements & attributes for successful applicants include:
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