BBK Key Hourly Manager

Want to work with a team that has fun every day by helping guests and making them happy. Our Key Managers offer fast, accurate, and friendly ordering experience. A genuine interaction that leaves our guests feeling satisfied and appreciated.

You will feel empowered to make decisions that lead to high levels of guest satisfaction and associate satisfaction.

The Key Manager is responsible for:

• Coordinates the daily operations of restaurant services to ensure that the services exceed the expectations of the guests.

• Ensures compliance with all policies, procedures and regulations.

• Monitors both the productivity and qualitative work product for the staff.

• Determines and assigns work, cleaning projects and priorities to insure that all quality standards are met.

The Key Manager’s primary responsibilities will include:

• Train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet.

• Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as policy changes and menu changes.

• Schedule and direct staff in their work assignments.

• Interact positively with customers promoting casino facilities and services.

• Resolve problems to the satisfaction of involved parties.

• Maintain communication with all departments to ensure customer service needs are met.

• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.

• Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.

• Give guidance toward improvement and make necessary adjustments for consistency.

• Maintain profitability of outlet to support overall operation.

• Control payroll and equipment costs (minimizing loss misuse).

• Ensure par stock levels are maintained by calculating inventory, and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead.

• Evaluate cost effectiveness of all aspects of operation.

• Develop and implement cost saving and profit enhancing measures.

• Utilize prescribed cash handling procedures to accurately charge customers, using forecast and revenue reports to help ensure proper staffing levels and sending closing reports at end of business.

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• ID (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person