What are the responsibilities and job description for the Server position at Lucky Strike Entertainment LLC?
Description
Lucky Strike Entertainment is an upscale entertainment venue that provides a unique bowling, full-service restaurant, bar lounge, and arcade gaming experience. www.luckystrikesocial.com.
Why Lucky Strike?
FUN! We add a whole other element other than your tradition food and beverage concept. With our friendly staff, industry leading bowling, bar lounge, live music, live sports, arcade room, and chef-driven cuisine there is never a dull moment.
CAREER PROGRESSION: A strong percentage of our Managers, Chefs, and Directors are promoted from within.
INCLUSIVITY: Lucky Strike is a fan of style. We encourage individualism and freedom of expression. Be who you are! Bring your style, vibe, and persona to the team.
Lucky Strike Entertainment is looking for Servers to ensure that guests have an enjoyable experience during their visit to Lucky Strike by taking food and beverage orders, delivering orders, interacting with the guest and being hospitable while upholding the company’s guest service standards.
Responsibilities:
The Server’s duties include, but are not limited to, the following:
- Provides a memorable guest experience by interacting with the guests and providing prompt and courteous service throughout their visit
- Welcomes guests upon their arrival and take food and beverage orders according to the guest’s specifications
- Anticipates guest’s needs such as drink refills, clearing the table, etc.
- Enters guest orders and closes out checks using our point of service system, MICROS
- Maintains venue safety and sanitation
- Demonstrates menu knowledge and use the knowledge to enthusiastically make recommendations about menu items, entertainment options in the venue, future parties, etc.
- Partners with team members on ensuring the cleanliness standards are kept up
- Completes side work such as: rolling silverware, replenishing condiments, cleaning menus and etc.
- Upholds local liquor and food handling laws
Requirements
- 1 year of previous serving experience preferably in a fast pace and full-service restaurant or entertainment venue.
- Successfully complete a menu test
- Candidates must have experience working in a high volume concept
- Must be able to work nights, weekends and holidays
- Enthusiastic, outgoing and cheerful!!
- Passionate about guest service and hospitality
Perks:
- Credit Card tips paid in cash daily
- Discounted food during non-working hours
- Free bowling, billiards, ping pong, darts, arcade games. etc.*
- Flexible schedules
- Family like environment / exceptional work life balance
- Pay via pay card that can act as a credit card
- Referral bonuses
- Same day offers / on the spot hiring
- Celebrity sightings / media appearances (not guaranteed but super exciting!)
- Growth & development opportunities
Benefits:
- Eligibility for benefits (medical/dental/vision) after a 12-month measurement period
- Paid Sick Leave in accordance with state/local law
Lucky Strike Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.