What are the responsibilities and job description for the In-Store Experience Program Lead (Remote USA) position at Lululemon?
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The NA Retail Operations team is responsible for delivering best in class operational support to NA Retail Stores, acts as liaison between SSC and stores to deliver key organizational priorities, programs and objectives.
The NA Retail Operations team creates and manages feedback between SSC and stores, drives retail priorities and ensures that any operational issues are quickly prioritized and resolved.
a day in the life: what you’ll do
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The NA Retail Operations team is responsible for delivering best in class operational support to NA Retail Stores, acts as liaison between SSC and stores to deliver key organizational priorities, programs and objectives.
The NA Retail Operations team creates and manages feedback between SSC and stores, drives retail priorities and ensures that any operational issues are quickly prioritized and resolved.
a day in the life: what you’ll do
- Supports the Omni & Technology program rollout and is responsible for the creation, execution and implementation of: communication strategy, cross functional alignment, decision making, written communication, calendaring, creating content (ie youlu, FAQs, resources), implementation and execution and follow up (quizzes and surveys)
- Manage the collection of key information, asking strategic questions and prioritizing communications based on business impact
- Lead and participate in cross-functional working groups to ensure that the needs of stores are considered and included in execution of any communication, project or initiative
- Provide options and impacts to cross functional stakeholder and decision makers with a clear recommendation
- Identifying areas for ross-functional collaboration and bringing the right people together to propel work forward
- Escalate and drive the solution in the moment/urgent operations issues that impact stores
- 3-5 years professional experience in internal/corporate/employee communications or Retail Operations
- Minimum 1 year of store leadership experience (Assistant Manager/Store Manager)
- Experience working on cross-functional teams an asset
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
Senior Electrical Engineer- Mission Critical Data Center Program Lead
Mission Critical Data Center Program Lead - Tetra Tech Careers -
Los Angeles, CA
Senior Electrical Engineer- Mission Critical Data Center Program Lead
Mission Critical Data Center Program Lead - Tetra Tech Careers -
Santa Clara, CA
Lead Scrum Master* (Re-Emerge Program)
DTCC Candidate Experience Site -
Tampa, FL
