Bdc representative

Lumberton Kia has had the privilege of serving the Lumberton community since 2002.

As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better.

We're one of the few operators in the industry that's growing today, and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality.

Summary :

Our growing Business Development Department is looking for ambitious, goal oriented individuals to join our team.

No automotive experience required.

Call center, customer service, and sales professionals looking for an opportunity to grow and develop your career apply here!

Responsibilities :

• Oversee incoming leads for sales department
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Attract potential clients and retain current clientele by answering product and service questions received via phone and / or internet
• Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Responsible for making outbound sold and unsold follow-up calls
• Be available to respond to phone AND email inquiries in a professional, well-spoken manner
• Meet and exceed goals each monthly and quarter

Qualifications :

• Good verbal and written communication skills
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task are required
• Ability to hit sales quotas and closing percentages
• Must be willing to submit to a drug screen prior to employment
• Must have a clean & valid driver’s license

Last updated : 2024-05-05