Montana Combo Station Tech

Be a part of the Lumen network organization – responsible for installing and maintaining the telecommunications network that’s the backbone of our business. As a Lumen employee you receive paid vacation and holidays and have the opportunity to participate in the various Lumen benefit options, including medical, dental and vision, pension & 401(k) plans. Employees also have the opportunity to continue their education through the tuition assistance program (unlimited for undergraduate degrees) and receive discounts on Lumen products and services.

• Install, maintain/repair, and test residential and small business telecommunication service (POTS and Lumen High-Speed Internet)
• Test and turn-up subscriber lines, carrier plant, and/or fiber optic plant.
• Troubleshoots problems that will require cable repair, cable maintenance, air pressure, splicing, faultfinding, etc.
• Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices.
• Reads and interprets customer service orders, maps, blueprints, diagrams, technical drawings (i.e., mechanical, electrical, digital), etc.
• Adjust work assignments or schedule to complete designated daily work and meet changing work-related priorities and demands.
• Knowledge of basic electricity, as it relates to telecommunications including:
  • Basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC);
  • Basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and
  • Operation and application of common electrical components and common measurement instruments (e.g., multi-meters, etc.).
• Ability to:
• Use established electrical, digital, and/or mechanical principals and to perform tests to identify and solve problems.
• Perceive differences in wire and telecom cable color.
• Climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet as well as in confined spaces (e.g., attics, crawl spaces, utility holes).
• Perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds. (Any offer of employment is contingent upon passage of a strength test.)
• Perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
• Foster team work in a cooperative climate and to work independently in the field with little supervision.
• Use heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters), in the construction and repair of outside plant facilities.

• At least six months experience within the last five years (prefer 12 months):
• Connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles.
• Installing, maintaining/repairing, and testing residential/small business telecommunication service, both POTS and DSL on copper and/or fiber optic cable in an aerial, or buried environment.
• At least 6 months of experience within the last five years with HSI/Access Line installation and repair.
• Pole-climbing certification or will train.
• Working knowledge of various testing devices such as frequency and data signal generators, transmission measuring sets, oscilloscopes, volt-ohm meters, while installing and maintaining equipment and services.
• A valid State driver’s license with a current satisfactory driving record.
• Work varying shifts and hours including possible mandatory overtime, weekends and holidays.
• Combined weight of employee plus tools may not exceed the manufacturer’s 280-pound weight limit to work aloft.

Preferred Qualifications:

• 12 months of experience in testing and turning up DSL and POTS
• Ability to read, review, interprets and understands technical documents (e.g., schematics, drawings, blueprints, layouts).
• Prior customer service experience.
• Ability to promote sales of products and services.
• Prior experience working on a computer in a Windows-based system and with Microsoft Outlook.
• Prior experience using a body belt and safety straps.
• At least six (6) months experience within the last five (5) years provisioning and maintaining DSO, DS1/T1, DS3/T3, switching equipment and ISDN circuits or services.
• At least 6 months of experience within the last five years with GPON installation and repair.

Physical Requirements:

• Ability to perform strenuous physical activities, including but not limited to, lifting and/or moving up to 75 pounds and working aloft.
• Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
• Ability to bend, stand, sit, crawl, climb and lift throughout the day as the job requires it.
• Ability to climb and work at varying elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet.
• Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes).

Other Job Requirements:

• Selected candidate is required to remain in the position for a minimum of 30 months (Time in Title) and 18 months (Time in Location).