About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Responsible for designing a circuit path across the company network with an enhanced knowledge and understanding of the network architecture and routing configurations. Within the design responsibilities, accountable for producing an accurate design layout record that applies a proficient understanding of the products and their specifications offered by the company and the scope of work requested on a customer order meets the product criteria, as well as having in-house parts/equipment available for consumption and delivery to the end user. Responsible for writing and solving for process and procedural gaps, and bringing closure to problematic orders.
• Associate's Degree in a technical field/capacity preferred
• Requires a highly motivated and solutions driven individual that desires to expand their knowledge, as well as exhibits creativity and originality
• Knowledge of ring configurations and network routing
• Knowledge of basic metro gear/equipment - Lucent/Fujitsu/Cienna/Alcatel/Cisco
• Adapts and thrives in a fast-paced, multi-faceted environment
• Manages/facilitates issues to resolution
• Demonstrated effectiveness to escalations/urgent-related matters
• Knowledge of bandwidths from DS1 to OC192 and including ethernet VT1/STS configurations
• Intermediate knowledge of Microsoft applications (Word, Excel, Outlook)
• Reliable/Ability to work overtime as necessary
• Strong written and verbal communication skills
• Attention to detail and accuracy
• Proven display of being energetic, positive, and having a customer-focused attitude
• Team oriented - able to work well with others in a professional environment
• Advanced problem solving skills - ability to facilitate issue resolution
• Experience in writing process documentation and implementation preferred
Requisition #: 230103
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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