What are the responsibilities and job description for the Receptionist position at Luther Mankato Honda?
Part-Time Receptionist / Cashier
Over 60 years ago, the Luther Automotive Group purchased its first dealership.
Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities.
Every Luther team member is absolutely critical to its success.
Our rapid growth and fast-paced environment make this an awesome place to work.
If you are looking for a great career with great people, apply today!
We are seeking a Receptionist / Office Assistant / with excellent customer service skills and a winning attitude.
This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.
This position will also be responsible for basic accounting & filing.
The ideal candidate must be able to work Tuesdays & Thursdays 3pm-7pm, every other Friday 3pm-6 : 30pm and every other Saturday 7 : 30am-5pm.
What We Offer
Growth Opportunities
Paid Training
Family Owned and Operated
Employee Discounts
Responsibilities
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Last updated : 2024-09-24