Corporate - Trainer

Requisition ID: 723062
Position:Full-Time
Total Rewards: Benefits/Incentive Information

Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Supporting over 4,500 retail stores in North America, a career in our retail headquarters allows us to stay in touch with the end customer and use their ever-changing behaviors and preferences to shape our offerings of the best eyewear and services.

GENERAL FUNCTION

The Trainer is responsible for the virtual delivery, facilitation and monitoring of Training & Development activities across his/her assigned area and scope. Provides a consultative interaction with stakeholders to promote alignment of the business needs and to Luxottica Retail in cultivating future leaders and driving sales. This includes partnering with Luxottica University leadership in creating learning curriculums, engaging communications, and impactful content for store and field employees within his/her assigned area.

MAJOR DUTIES AND RESPONSIBILITIES

• Virtual delivery of engaging and impactful virtual training across topics and learner groups.
• Drives and promotes virtual learning curriculum for assigned scope and area.
• Track and deliver on Luxottica Universtiy KPI’s.
• Helps build and reinforce a culture of high-sales performance expectations.
• Partners/consults with field leadership on the effective assessment of store performance against ideal behaviors that drive performance results (Gap Analysis).
• Assesses and provides feedback on training and content needs based on data collection during classroom sessions.
• Remain up-to-date on key initiatives, changes, and strategies within the retail brands.
• Stay informed of current virtual delivery trends, tools, and strategies.
• Build and foster relationships within the retail brands to influence and grow a strong culture of digital learning.
• Supports field leadership in building teams of the best people, fully engaged.
• Provides positive role model and mentorship to high potential Store Managers and Field Managers in personal leadership and business development.
• Ensures every field leader and store team understands and consistently delivers The ELITE Customer Experience.
• Assists with the development and implementation of training strategy, initiatives and curriculum for Luxottica Retail.
• Motivates, coaches, and inspires the team to be avid brand ambassadors.
• Supports in ensuring flawless execution of the operational components and brand standards.
• Tracks and analyzes the effectiveness of training solutions; gathers feedback from the front lines and relays back to corporate team to evolve training offerings.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• 5 years training delivery experience
• Clear understanding of digital and virtual learning tools
• Outstanding virtual facilitation skills
• Exceptional communication and facilitation skills
• Strong relationship and stakeholder management skills

PREFERRED QUALIFICATIONS

• Demonstrated success in multi-unit retail training

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.